Job Overview
We are seeking an experienced Repairs Coordinator to join our team at Great Places Housing Association. As a key member of our Repairs Team, you will be responsible for delivering excellent customer service and achieving right first time repairs through effective planning and resource scheduling.
Key Responsibilities
* Deliver exceptional customer service and achieve high levels of resident satisfaction
* Plan and schedule repairs jobs efficiently to maximise productivity and increase capacity
* Liaise with the call centre and on-site Repairs colleagues to ensure seamless communication and collaboration
Requirements
* Experience in a similar role or relevant industry
* Excellent communication and organisational skills
* Ability to work under pressure and meet deadlines
What We Offer
* A competitive salary of circa £25,000 per annum
* A comprehensive benefits package including pension scheme and annual leave entitlement
About Us
Great Places Housing Association is a leading provider of affordable housing and support services. Our mission is to deliver excellent customer service and provide safe, secure and comfortable homes for our residents.