This is an exciting, person-centric role that places you at the heart of our business. You will be working with parents, students, and British schools or universities to support our students in their journey to and through a British education. You will work closely with students as you mentor and motivate them, and put in place targeted support to help them achieve their goals.
Libra Education is a dynamic company that is growing in the UK, Europe, and China. Since 2017, we have become one of the most recognisable names in the UK study abroad industry with a prominent following across social media platforms and a strong track record of placing students in the best universities and boarding schools. Alongside our consulting and tuition work, we have launched the Libra Online School, which is an accredited Cambridge International School. You will have the opportunity to work across different areas of the business as you learn and grow with us.
Duties and Responsibilities
1. Act as a key representative of the business to all students and families alike, providing informed professional responses to external and internal enquiries. Be mindful of ensuring positive business outcomes for Libra Education at all times.
2. Build effective relationships with students, tutors, and families as required, ensuring effective communication at all times.
3. Make accurate assessments of students and recommend appropriate education support.
4. Guide tutors to follow education pathways with students. Ensure the pathways are documented and communicated appropriately.
5. Allocate tutor jobs accordingly, ensuring effective liaison as appropriate.
6. Effectively manage and mentor tutors as they carry out their duties, providing support as required. Carry out periodic reviews of tutor effectiveness ensuring that quality standards are met, and that any issues are resolved satisfactorily.
7. Utilise our extensive lesson resources when working with students and tutors to ensure a fast-paced learning environment.
8. Use and update key operating systems.
Broader Responsibilities
1. Build effective professional relationships internally within the business, as well as with commercial partners and external stakeholders.
2. Liaise effectively with schools and academic institutions regarding students, ensuring a holistic approach to tutoring where possible.
3. Maintain an open approach to the business and to varying duties and responsibilities in general at all times. This role is likely to undergo development, and therefore the role holder will be expected to remain open to utilising a wide variety of skills and resources in order to develop as the business grows.
4. Remain committed to self-improvement by conducting self-appraisals after all relevant external meetings, and assess strengths and weaknesses and address these accordingly. Demonstrate a commitment to improvement by maintaining and developing skills in line with emerging organisational needs.
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