Change and Adoption Lead Salary: £48,239 - £51,167 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week (minimum two days in the office) Closing Date: 7th March 2025 Interview Date: To be confirmed Are you passionate about driving meaningful change and ensuring transformation truly lands? We are looking for a Change and Adoption Lead to play a pivotal role in embedding change across our organisation. This role will focus on engagement, adoption, and stakeholder alignment, ensuring that new ways of working are not just introduced but fully embraced. Working alongside Business Change Project Managers, Business Analysts and the rest of the organisation, you’ll develop strategies to overcome resistance, enhance communication, and support colleagues through transformation. If you thrive on embedding change and want to shape the future of transformation at whg, we’d love to hear from you Main job responsibilities: Lead change and adoption activities across multiple projects, ensuring alignment with organisational transformation goals. Develop and implement engagement strategies to promote awareness, understanding, and acceptance of changes amongst stakeholders. Identify and address barriers to change adoption, working closely with project teams to mitigate risks and resolve issues. Design and deliver communication plans and materials to ensure stakeholders remain informed and engaged throughout the change process. Collaborate with Business Change Project Managers to embed adoption strategies into project plans, ensuring a consistent approach is embedded within the delivery framework. Support and coach the Business Change team in planning and implementing change and adoption activities and strategies. Facilitate workshops, focus groups, and training sessions to support end-users in adopting new systems, processes, or behaviours. Monitor and measure the success of change initiatives, collecting feedback and adjusting plans to improve outcomes. Champion a culture of collaboration and innovation, encouraging stakeholders to contribute to successful change efforts. Support governance processes by preparing materials and coordinating activities for appropriate boards and meetings. We're looking for someone who has: Qualified in a relevant change management discipline such as PROSCI, CCMP, APMG Change Management, etc. A degree level qualification is desirable in relevant field. Strong expertise in change management principles and methodologies, with proven experience in driving adoption. Demonstratable experience in embedding change and adoption strategies in alignment with agile ways of working. Experience in designing and delivering engagement and communication plans to support organisational change. Proven ability to identify resistance to change and develop strategies to overcome it effectively. Knowledge of training and support strategies to enable end-users to adopt new processes, systems, or behaviours. Experience working collaboratively with project managers and cross-functional teams to align change initiatives with project goals. Analytical skills to monitor and evaluate the success of change efforts, using metrics and feedback to inform continuous improvement. A passion for driving positive change and embedding sustainable transformation across an organisation. What’s in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2024. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan .