Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Retail Client Partner
About the job you’re considering
As a Client Director, for one of our prestigious Group accounts, you will be responsible for driving profitable growth for Capgemini UK. As part of the role, you will own and oversee all aspects of the Account, including developing new business, building client relationships, overseeing successful delivery bringing together high performing teams.
Your success in the role will be defined by delivery of substantial targets in bookings, revenue and profitability of the client, reflective of the client’s importance to Capgemini.
With an in-depth knowledge of the Retail industry, you will understand the client’s business value drivers and trends in different subsectors. You will be able to work with client business executives as well as the client’s technology, data and digital organisation, connecting end-to-end solutions from disruptive innovation, business transformation as well as Digital build and run.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your role
Working closely with the Client team and the wider Capgemini, you will be responsible for creating and driving your own pipeline, in line with your defined overall account strategy and direction. Originating and nurturing the development of the business, new revenue streams and directing proposition development will be key focus areas.
Much of the activity within our key clients needs to take into account the active competition of other suppliers within the Ecosystem; as well as the multiple Alliance and sub-contractor relationships developed over time.
You will be central to the ongoing needs of running a large complex client. With teams distributed over many offices and between the UK and India, you will need to ensure the wider team remains aligned to the account direction and achievements / challenges.
You will be a key face of the Capgemini relationship to the client, covering many layers within the organisation and able to further develop our existing relationships at Executive level, both on the Technology and Business sides of their business.
Given the scale of our organisation, this is a significant opportunity to not only lead and further grow one of our Group accounts, but to also develop your own identity and Client Executive career in Capgemini.
You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
Your skills and experience
* Proven experience in running complex, +£25m accounts with multiple stakeholders across a broad portfolio of services.
* Excellent leadership skills and gravitas necessary to operate at CxO level – selling and delivering consulting and technology engagements.
* Credible and trusted business expertise across a broad set of retail domains, including: Customer Experience; Supply Chain; Retail Operations; and Core Business Operations. You will ideally have experience in multiple sub-sectors such as Grocery, General Merchandise and Fashion.
* A background in Digital and System Integration Technology delivery with a knowledge and understanding of the business challenges facing our Client’s industry. A solid knowledge of relevant technology solutions, operating models and a view of business-critical outcomes and success factors.
* Personally, have led and sold at least three +10m GBP TCV Transformation and/or Managed Service Deals to FTSE 350 / Fortune 500 organisations. The client should be willing to provide a reference for your leadership role in the sale.
* Exceptional focus on all aspects of P&L management and reporting at both a pursuit and client level.
* Well versed with commercial models, estimation techniques, pricing trends, TUPE regulations, crafting complex MSA & SOW documents.
* Experience of selling solutions involving service delivery from Nearshore / Offshore locations outside the UK & mutualised teams; be able to craft the solution including distributed delivery elements, price-to-win and articulating value proposition.
* Ability to innovatively and constructively challenge the status quo to drive forward the business.
* Able to operate with a high degree of independence as well as being part of a team.
What does ‘Get The Future You Want ‘ mean for you?
We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud.
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
You will be joining one of the World’s Most Ethical Companies, as recognised by Ethisphere. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com
Ref. code: 66163
Posted on: 21 Jan 2025
Experience Level: Executives
Contract Type: Permanent
Location: London, GB
Brand: Capgemini
#J-18808-Ljbffr