Job summary The North Somerset Community Paediatric department is seeking a dedicated individual to join the team to assist with the day to day effective running of the department. The post holder will be required to deputise in the absence of the admin manager and demonstrate strong leadership and organisational skills. Main duties of the job Organise own time and is clear and transparent in day to day working. Leads on co-ordinating weekly admin workflow, reallocation of work during Annual Leave and Sickness and ensuring the service continues to run effectively. Liaises with other professionals, departments, services as required. Co-ordinates weekly, monthly and quarterly monitoring returns as required alongside Manager, helping to resolve all outstanding data queries. Identifies issues with processes, creates solutions and implements changes in conjunction with the wider team. Co-ordinates, monitors and supervises admin staff employed within the service, and their activity reporting any concerns to the Management Team as necessary. Leads on developing working procedures and guidance for administrative team tasks. Responsible for ensuring the workload within the administrative team is delivered efficiently,accurately and within set timeframes. Liaises closely with all members of the administrative team, providing leadership and direction. Direct management, including first level sickness management, grievances and discipline,appraisals, allocation of work, training and development. Undertake effective employee appraisals for all managed administrative staff, identifying andagreeing individual training needs and personal development plans in line with serviceobjectives. Take responsibility for own role, identifying any knowledge/skills gaps where additionalsupport/training is needed. About us Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire. Agenda for Change Salary, full NHS benefits, 27 days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive. We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve. Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices. Interested? View our benefits leaflet which you can find attached to this vacancy. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pro rata, per annum Contract Permanent Working pattern Part-time Reference number 083-6699872-LW Job locations Drove House Drove Road Weston-Super-Mare BS23 3NT Job description Job responsibilities Please see the attached Job Description for a full list of duties and responsibilities before applying for this position. We are unable to provide sponsorship for this role and can only accept applications from UK based applicants. If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date Job description Job responsibilities Please see the attached Job Description for a full list of duties and responsibilities before applying for this position. We are unable to provide sponsorship for this role and can only accept applications from UK based applicants. If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date Person Specification Experience Essential GCSE Grade C or above in English and Mathematics (or equivalent) Competent to RSA level in typing/word processing. RSA 3/NVQ Level 3. Desirable Additional qualifications including Administrative Qualifications, Diploma etc Skills/Experience Essential Recognised computer IT skills knowledge of Microsoft Office applications. Good knowledge of the service. Experience of working in the NHS. Methodical approach to work organisation. Excellent communicator- written, telephone skills and clearly spoken. Excellent and accurate keyboard skills and attention to detail Excellent Customer Service Skills. Experience Desirable Experience of first line supervision of staff. Experience of working in a fast paced admin environment. Knowledge of current NHS policies and procedures. Ability to work on own and act as an effective team leader. Demonstrates and understands the importance of confidentiality. Ability to work with all people of all levels both inside and outside the organisation. Good problem-solving skills. Ability to maintain relevant records and information systems. Person Specification Experience Essential GCSE Grade C or above in English and Mathematics (or equivalent) Competent to RSA level in typing/word processing. RSA 3/NVQ Level 3. Desirable Additional qualifications including Administrative Qualifications, Diploma etc Skills/Experience Essential Recognised computer IT skills knowledge of Microsoft Office applications. Good knowledge of the service. Experience of working in the NHS. Methodical approach to work organisation. Excellent communicator- written, telephone skills and clearly spoken. Excellent and accurate keyboard skills and attention to detail Excellent Customer Service Skills. Experience Desirable Experience of first line supervision of staff. Experience of working in a fast paced admin environment. Knowledge of current NHS policies and procedures. Ability to work on own and act as an effective team leader. Demonstrates and understands the importance of confidentiality. Ability to work with all people of all levels both inside and outside the organisation. Good problem-solving skills. Ability to maintain relevant records and information systems. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sirona care & health CIC Address Drove House Drove Road Weston-Super-Mare BS23 3NT Employer's website https://www.sirona-cic.org.uk/ (Opens in a new tab)