ARGENTO ARE AN EQUAL OPPORTUNITIES EMPLOYER About the Company and the Role: Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years experience, we know what were talking about when it comes to jewellery The first Argento store opened in Belfast in 1997 that has grown to have more than 23 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery. We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Olivia Burton, Swarovski as well as our own home-grown brands including Argento, August Woods, and Karma. We are currently seeking an experienced Ecommerce Manager to join the busy Head Office Team. Please see below for further details: Role: Ecommerce Manager Contract:Permanent, Full-Time Location: Head Office, Belfast, BT1 Hours of Work:Monday Friday, 0800 1630 Whats on offer: Salary: £Attractive, depending on skills and experience Location: Hybrid working after the training/induction period (We work 3 set days in the office (Monday, Tuesday and Thursday) and 2 days working from home (Wednesday and Friday) Benefits: Generous Staff discount following probation period Auto-Enrolment Pension Scheme (NEST) Eye care vouchers & Flu jab vouchers Regular company events Job Summary Reporting directly to the Managing Director, the objective of this role is to take responsibility for a variety of web-based projects, activities and to identify new opportunities for Argento. You will drive brand awareness and maintain brand consistency in line with relevant brand guidelines ensuring our website meet the needs of our customer journeys. You will be responsible for looking after user experience on site including platform optimisation across multiple devices focusing on mobile, A/B testing and assigning tasks to other members of the Ecommerce team. Responsibilities will include but not be limited to: Work with the marketing, purchasing, customer service and distribution teams to identify opportunites, and ways to improve brand presence and drive new customers Work closely with the marketing manager; developing digital marketing plans to support online sales Working in conjunction with the graphic designer on frontend and backend web development Working in conjunction with the digital merchandising & content executive and the purchasing department ensuring that all products are correctly displayed online. This includes executing timely and accurate imports of product and pricing data Set up and test website promotions and discount codes, evaluating requests as they come in to ensure requirements are complete and accurate and promotions can be delivered on time Responsible for updating all content on the website; including information for other departments Maintain an up-to-date and accurate log of live and upcoming website promotions and discount codes across all sites and be prepared to raise potential conflicts with any new promotions or implications of changes to the overall business marketing and promotions schedule Responsible for all PPC, Affiliate and sub-network activity including Google Ads, Bing Ads and Affiliate Window Management of Product, Stock and Customer databases on Maintaining and updating all site frontend code and databases using HTML, JS, CSS and T-SQL Monitoring product performance and producing a range of reports, focusing on sales, profit and KPIs Working as the key account manager with website provider IRP and other relevant parties Implementation of 3rd Party API's Evaluate approaches & strategies to improve website sales conversions & customer engagement Design and develop solutions to meet business functional requirements. Including mobile website Develop A/B strategies to enhance and improve customer experience and retention Mange SEO strategy Platform optimisation across multiple devices, primarily focusing on mobile with a key objective to increase on-site conversion rate Managing projects such as site redesigns and new integrations such as payment processors and fulfilment options Managing the ecommerce team Essential Criteria: At least 3 years experience in a similar ecommerce manager role or similar Digital marketing / web development or related Degree Proven knowledge of online selling platforms and how selling works, having focus on maximising sales across all online platforms Previous experience of people management Evidence of effective planning, organisational and time management skills Excellent attention to detail, with excellent written and oral communication skills Excellent interpersonal skills and ability to build excellent working relationships with internal and external agencies The ability to remain calm and clear headed under pressure and resolve issues Experience in the use of Microsoft Office packages Approachable and flexible attitude to work Ability to work under pressure, within tight deadlines and on multiple projects Motivated, pro-active, enthusiastic and friendly disposition Excellent commercial awareness and the ability to achieve results Key Contacts Marketing Manager Marketing & Ecommerce Team Purchase Manager & Team External Contacts How to apply: If you are experienced and looking for a new challenge, we would love to hear from you please forward your CV and Cover Letter detailing how you meet the criteria to Candidates who are offered employment will be required to produce proof of identification and proof of eligibility to work in the UK. CLOSING DATE: Friday 17th January 2024 at 5pm Skills: Online marketing PPC Management Web analytics Management SEO Affiliate marketing People Management