BGD_Associate Project Manager - S&D
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Locations: Bridgend, UK
Time Type: Full time
Posted on: Posted 3 Days Ago
Job Requisition ID: JR112505
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
General Purpose Of Role:
Supports assigned clinical customer projects to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations. Diligently manages significant matters pertaining to assigned projects to “Provide the industry’s leading customer experience” supporting PCI Clinical Service’s long term growth and success.
Main Responsibilities:
1. Provide continuous support to Project Manager and team by being the daily point contact for day-to-day internal problem solving and trouble-shooting.
2. Lead weekly customer calls and CPT meetings in absence of Project Manager.
3. Create notes for weekly customer teleconference calls and internal CTP meetings.
4. Create project specific documentation including packaging specification, variable data form, sample shipment request forms, monthly finished goods inventories, logistic management document, returns accountability worksheet, monthly distribution billing spreadsheets.
5. Manage timing of internal process to ensure timely receipt and release of bulk, project packaging components and shipping supplies.
6. Communicate with customers and vendors to resolve missing or erroneous certs and documentation related to receiving and QC release of bulk, packaging components and shipping supplies.
7. Monitor and update scheduling liaison with production needs for project.
8. Create project specific routings and bills of material.
9. Work closely with internal groups and vendors to ensure project milestones are achieved, including labeling and component design and delivery and on-time shipments of order requests.
10. Hard allocate lot specific bulk and material to the work order.
11. Work with customers and sites to resolve discrepancies on end of study returns.
12. Create Inventory Disposition Report and forward to customer for destruction approval of returns, remaining finished goods and customer owned inventories.
13. Process monthly distribution invoices and record data in project specific metrics.
14. Resolve shipment delivery issues by working closely with DSA group, carriers, customer and clinical sites.
15. Assume the role of the client advocate and act as secondary client communication point for clinical packaging, storage, and distribution for assigned projects. Act as back-up Project Manager contact for internal communications and trouble-shooting.
16. Accountable for assigned project tasks using appropriate project planning tools.
17. Host and manage customer visits at PCI.
18. Training and on-boarding of new employees within same role, as requested.
19. Maintain and update project plans and timelines as requested.
20. Knowledge of and adherence to all PCI, cGMP and cGCP policies, procedures, rules and regulations as applicable to assigned clinical projects.
21. Attendance to work is an essential function of this position.
22. Perform job duties as assigned by Manager / Supervisor.
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future.
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
About Us
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.
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