We have an exciting new opportunity for an experienced Team Leader to join Ability Housing Association based at Sessile Court, Hayes.
About Ability Housing Association
We are Ability. We provide housing, care and support services for people who want to live more independently. We focus on what each person can do - on their ability - rather than what they can't do. We work together with our customers to help them overcome barriers to achieving their own personal independent living goals.
About the role
At Sessile Court, we provide supported accommodation for adults with enduring mental health needs. We recognise that, like everyone, our customers' needs fluctuate and, as such, the support we provide is individually tailored in line with customer needs, preferences and aspirations.
You will be responsible for ensuring that each customer has a personalised package of support in place and that risk assessments reflect a positive approach to risk-taking. You will ensure that customers have choice and control over their support and are empowered to live as independently as possible, with the long-term aim being to gradually reduce support in a safe and planned way.
You will report to the Area Manager and will be part of a wider team of experienced Team Leaders, who provide peer support to each other. A typical day will involve working in partnership with a range of stakeholders involved in customers' support, allocating and matching support workers to customers, mentoring and coaching support workers in carrying out needs assessments and reviews, and writing support plans and risk assessments.
This is a full-time position working 35 hours a week on a 9-5 basis with a requirement to participate in on-call duties approximately once every two months.
About you:
1. You will have a passion for working closely with individuals experiencing mental ill-health and will have an understanding of the stigmatisation and discrimination often experienced by our customers.
2. You will have an in-depth understanding of a range of approaches that are effective in achieving high customer involvement.
3. You will be focussed on customers' strengths and abilities and will have a demonstrable history of supporting individuals with mental ill-health to live as independently as possible.
4. You will be efficient, motivated and organised, being able to work to deadlines and meet set objectives.
5. You will be a skilled people manager and will have experience of leading motivated teams to provide high-quality, individualised support in a supported housing or similar setting.
Experience and Qualifications:
1. At least 2 years relevant experience in an operational management capacity in a health and social care setting.
2. Hold or working towards a Level 5 Diploma in Leadership in Health & Social Care or equivalent qualification.
Benefits you will receive with this role:
1. Support and leadership.
2. Training, learning and development opportunities.
3. Medical cash-back scheme.
4. 22 days annual leave (plus bank holidays).
5. Contributory pension.
6. 0.45p per mile.
7. Sick pay.
This post requires employment references and enhanced clearance by the Disclosure & Barring Service.
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