Hospitality Supervisor
£16.54 per hour plus company benefits
Full Time Hours
A Top 20 Care Home Group 2024!
Awarded One Of The 'UK's Best Companies To Work For'
Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is responsible for ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This includes maintaining cleanliness, ensuring delicious food, and providing accommodating service from team members. Strong communication skills are essential when dealing with team members, residents, and family members.
You will require a background in hotel or catering management, along with knowledge of budget control, purchasing, environment auditing, food preparation, and presentation.
Main Responsibilities:
1. Monitor, control, and manage the home's budgets, ensuring the departments use nominated suppliers.
2. Recruit, train, and manage all team members in conjunction with the General Manager, ensuring that performance standards are understood and maintained.
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef to achieve a quality service that is value for money.
4. Monitor and support the dining areas at meal times, ensuring that the highest standards are met.
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests.
6. Ensure that the whole home team is appropriately trained and that customer service standards are met at all times.
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