About the role
Are you looking for an exciting opportunity to help drive change and be part of a dynamic but friendly team that provides excellent support to the wider Dorset Council housing service?
An opportunity has arisen to join the Housing Finance and Performance Team.
This post offers the flexibility of working in a hybrid way providing support based in both the Wareham Office as well as ‘virtual’ working from home.
We maintain an effective team ethic by communicating daily as well as using Microsoft Teams to communicate throughout the day providing a network of support to each other.
We work as one team, energising, challenging, and inspiring each other every day. We openly support and develop each other, going out of our way to offer knowledge, time, and practical help.
That means working collaboratively, sharing our expertise, and celebrating individuality and diversity.
We are invested in the continuous improvement and development of our staff, providing full training for the position.
You will have a flexible approach to work and have the skills and motivation to organise and effectively prioritise your own workload to meet deadlines.
* Work in a demanding and busy environment and successfully deal with prioritisation conflicts.
* Excellent numerical, ICT, and communication skills.
* Ability to work positively and efficiently under pressure.
* Ability to work collaboratively.
* Understand the importance of confidentiality and GDPR.
* Well organised and able to work on your own as well as part of a small team.
This role requires effective team working and the sharing of knowledge to achieve outcomes so you must have the confidence to be able to work in a collaborative way.
You will be mostly dealing with payments for accommodation for homeless households which will involve the prompt and accurate payment of invoices, checking and rectifying any queries, recharging clients for their stay, chasing arrears, and negotiating repayment schedules.
Additionally, you will be required to assist the Senior, Technical and Performance Officer in their work reporting and monitoring on the performance of the wider housing service by producing reports as requested and reporting that information back to senior management.
Further Information
For further information about the positions, please contact Lee Hardy on 01305 838042.
This is a full-time role at 37 hours per week.
This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.
This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders.
About Us
We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.
At Dorset Council we:
* Provide more than 450 services to over 300,000 residents.
* Have ambitious aspirations.
* Are excited about our future.
* Care about Dorset and all the people who live here.
* Know that all roles make a difference and that our employees are key to our success.
You will:
* Have access to a range of employee benefits.
* Be part of an organisation that supports each other to grow and succeed.
* Have access to a range of training opportunities which will help with your personal development and career progression.
We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives, and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone.
We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.
This role is UK based and we will need to establish your Right to Work as part of the appointment process.
We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.
Find out more about how to apply.
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