Workshop Engineer
Location: Ashford, TN23 6LL
Salary: £25,017.20 pa
Working Hours: Monday to Friday – 8.30am to 4.30pm
Purpose of Job:
Provide a workshop-based engineering role repairing, servicing, and maintaining wheelchairs in Ashford.
Main Duties and Responsibilities:
1. Conduct repairs, servicing, and maintenance as directed by the Service Centre Manager/Warehouse Supervisor/Line Manager.
2. Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
3. Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
4. Ensure infection control policy is followed at all times.
5. Undertake engineering work in terms of service and repairs, and refurbishment in accordance with prescription builds.
6. Assist in clinical appointments with healthcare professionals for any repairs and servicing requirements.
7. Undertake admin duties as required.
8. Ensure all parts used are allocated from Stores through the Stores process.
9. Strict adherence to Ross Care’s operational procedures.
10. Adhere to the Housekeeping procedure in accordance with the RCQP.
11. Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools, and workbench station.
12. Do the job right, on time, every time.
13. Be fully accountable for all aspects of your role.
14. Assist with annual and interim stocktakes as required.
15. Communicate effectively with all customers at all times and inform customers of relevant additional services from Ross Care as appropriate.
16. Perform duties according to all Company policies, procedures, and instructions.
Undertake the Workshop Engineer job in line with the Company appraisal competencies as follows:
1. Achieves business results and adds value to the Company.
2. Focuses on internal/external customers.
3. Builds and maintains effective teamwork with colleagues.
4. Embraces change and deals with ambiguity.
This job description shall not limit your role as a Workshop Engineer; you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives an indication of the size and scope of the role and may be subject to change as the role develops.
Key Performance Indicators:
Person Required:
Skills:
1. Organised and can work to a plan.
2. Good communicator.
3. Must be able to fault find.
4. Neat and tidy writing.
Knowledge:
1. Background and experience in mechanical or electrical engineering.
Qualifications:
1. Full Driving Licence (Not essential).
2. Ideally qualified to GCSE level/NVQ level 1 or equivalent.
3. Satisfactory enhanced DBS disclosure.
Other:
1. Training will be provided on wheelchair engineering.
2. Trustworthy and possess a clean or appropriate DBS record.
Interested in this Workshop Engineer role? Please submit your updated CV.
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