Facilities Manager (Soft Services) Location: Fareham Industry: Facilities Management Salary: £40,000 - £45,000 33 days holiday benefits package Role Overview: We are seeking a passionate and dynamic Facities Manager to lead a team of workplace hosts and create a welcoming, efficient, and inspiring environment for all employees and visitors. You will be responsible for managing the day-to-day operation of the workplace, ensuring that the highest standards of customer service and facilities management are met. Key Responsibilities: Lead, manage, and develop a team of workplace hosts to ensure smooth operations and exceptional service delivery. Be the first point of contact for all visitors, ensuring a warm, professional, and welcoming experience. Act as the client’s representative, developing and maintaining strong relationships with key stakeholders. Oversee the workplace environment, ensuring the space is clean, well-maintained, and conducive to a productive work atmosphere. Manage office resources and services, including reception, meeting room bookings, and catering. Ensure effective communication between teams and client representatives to proactively address any concerns or requirements. Drive the implementation of workplace initiatives to enhance the overall employee and visitor experience. Handle any workplace-related queries or issues with a positive and solutions-focused approach. Ideal Candidate: Background: A proven background in retail, customer service, or facilities management is highly desirable. Experience: Previous experience in managing teams and client-facing roles is essential. Skills: Excellent communication, leadership, and organizational skills. A proactive, can-do attitude is key. Attitude: A welcoming and professional demeanor with a genuine passion for delivering an exceptional experience for clients and visitors. Client-Facing: Comfortable working in a client-facing role, building strong relationships and being the face of the workplace. Why Join Us: Opportunity to work with the world’s largest facilities management company. Be a key player in the launch of a new and exciting contract. Develop your leadership skills and grow your career within a global company. Competitive salary and benefits. If you are an energetic, client-focused individual with a background in retail and a passion for creating exceptional workplace experiences, we want to hear from you indsouth