Administrator -Office based B90 4SB Benefits Company Pension Long service annual leave rewards Employee Assistance Programme Retailer/Restaurant/gym discounts Free onsite parking Permanent full time - Monday to Friday The Company Having over 50 years in business, this pioneering and multi-award winning company is one of the UKs largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our multiple local offices. The Role We are currently looking for an experienced Administrator. Working from our branch based in Birmingham (Solihull), you must be enthusiastic with a willingness to learn new skills. Full training will be provided. The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers expectations. Main duties: Service Desk receiving calls from customers and booking jobs onto our in-house system Providing efficient Engineering service control to meet customer service levels Dealing with Sales Enquiries Ensure relationships with customers are maintained successfully Interact, liaise and co-operate with all Company employees Support other branch team colleagues to achieve branch targets The successful Administrator will be: Self-confident Organised and articulate IT literate Excellent attention to detail Confident on the telephone Flexible Equality, Diversity and Inclusion Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances. Contact: If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply