Role: Digital Business Analyst x2 (Customer Experience / Digital Content)
Location: REMOTE / Reading Office
Key Words: PMO, Functional Requirements Documents, Agile, E-Commerce, Retail & Digital.
PERMANENT
Knowledge, skills and experience:
* Educated to degree level (or equivalent)
* Minimum 3 years’ experience in related field.
* IT experience in digital applications
* Experience of working within Agile environments and methodologies.
* Understanding of Product driven delivery.
* Functional and technical understanding of Digital Systems related to content creation and product information management.
* Demonstrate experience of gathering requirements and converting them into a product vision.
Key Responsibilities:
* Work with internal and external teams to help shape the landscape and solutions that will allow the business to achieve its strategic goals.
* Using interviews, workshops, documentation reviews, business analysis and business process evaluations, gather business requirements.
* Develop a strong understanding of our existing system and application landscape as a building block for future solutions.
* Work with and challenge business units on their assumptions to help deliver solutions for their current and future needs.
* Work with information gathered from multiple sources, evaluate true business requirements from user requests, ensure that proposed solutions are reconciled with all business inputs, and resolve business conflicts as required.
* Draw requirements together into Functional Requirements Documents using existing templates, making use of plain English, diagrams, process flows and scenarios so that the resulting document will be meaningful to the intended users.
* Project manage the process from initiation through to sign off, adhering to all Project Management Office (PMO) requirements.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Analyst, Information Technology, and Supply Chain
Industries
IT Services and IT Consulting, Retail, and Retail Apparel and Fashion
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