Job summary An exciting opportunity has arisen to develop your career at LHCH as the Matron for the Clinical Services Division within Critical Care. The Matron role has been developed with specific responsibility for ensuring our patient and family care and experience is of the highest quality. Our Critical Care Unit consists of 30 beds 18 post operative Critical Care Beds, 12 Intensive Care beds. We are a highly motivated team delivering patient centred care, with emphasis on quality and patient safety. We pride ourselves on being innovative in our thinking and ways of working; we want staff to be fully engaged in our development of services and are constantly looking at enhancing our service provision for our patient groups. The post holder will need to be highly organised, motivated, enthusiastic individual and be an experienced nurse with proven influencing, leadership, and management skills. Main duties of the job The Matron role - has been developed with specific responsibility for ensuring our patient and family care and experience is of the highest quality which will be achieved through high visibility, accessibility, and surveillance of care delivery. The Matron will provide professional, effective, clinical nursing leadership to the nursing teams within POCCU and ITU, ensuring that high standards of excellent, compassionate, and safe care are delivered. Support the nursing team in assessing and delivering complex healthcare enabling them to review and evaluate treatments and care provided, ensuring that the privacy and dignity of patients is always protected. Have a strong, visible and accessible presence in the areas (leading by example) in order that patients, families and staff are communicated with and supported. About us As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'. We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community. We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics. Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms. Please visit our website - https://www.lhch.nhs.uk/ Please follow this link for a tour of our site - https://bit.ly/36ylsoq Date posted 04 March 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year pa Contract Permanent Working pattern Full-time Reference number 410-CLIN-7053194 Job locations Liverpool Heart and Chest Hospital Thomas Drive Liverpool L14 3PE Job description Job responsibilities Clinical Act as a resource/advisor to all staff in the delivery of nursing care, ensuring that specialised needs of patients are met. Develop methods for identifying, maintaining, and improving the quality of patient care through facilitation of best practice and clinical benchmarking. Maintain patient records in accordance with NMC, Trust and Divisional standards. Ensure effective communication with staff, patients, and their family/carers Liaise with nursing, medical and other colleagues to ensure that all aspects of the patients care is covered. Ensure effective communication with families, community nursing staff, other hospitals and local agencies to facilitate the smooth transfer and after-care of patients/clients Ensure and oversee that due regard is given to the customs, values and spiritual beliefs of patients/clients. Ensure that nursing care is based on sound, current research, encouraging and initiating nursing audit and research, assisting with the implementation of findings where appropriate. Ensure adherence to Trust and local policies, local guidelines, and current legislation in relation to Critical Care Keep Divisional Director of Nursing and Quality and Lead Nurse informed of changes in patient/staff circumstances which may affect the delivery of care Attend meetings as directed and feedback information as appropriate, ensuring robust ward/departmental communication strategies are in place. Monitoring of standards within Critical Care. Explore and undertake extended practice to optimise patient care in accordance with Trust policies. M anagerial/Leadership Take the lead for nursing in Critical Care working directly for the Lead Nurse reporting to the Divisional Director of Nursing for Clinical Services. Support patient and family engagement within the Trust, identifying and supporting change within LHCH. Develop services in conjunction with the Divisional Director of Nursing and the senior nursing team, initiating and implementing any service improvements. Participate in recruitment and selection of staff. To attend operational and professional meetings on a regular basis as required. Provide leadership when addressing improvements in care across the complete patient pathway, influencing patient centred individualised and holistic care. Assist with the implementation of the Trust Nursing Strategy within critical care unit. Act as role model, leading by example for agreed standards of nursing profession and patient and family care, be a care ambassador and challenge unacceptable behaviour. Ensure that performance and sickness management issues relating to nurses in the area of practice are dealt with promptly, sensitively, equally and without discrimination in accordance with Trust policy. Education and Development Act as an effective role model, imparting specialist knowledge to all nursing staff and other members of the multi-disciplinary team Oversee compliance with those KPIs pertinent to this role Assist staff in developing clinical/professional competence by providing learning opportunities Ensure own compliance regarding mandatory training and revalidation requirements and oversee that of the wards Attend any relevant study days/ courses specific to role development Continue to develop own skills and knowledge and contribute to development of others, maintaining accurate records of training and development Professionally responsible for the supervision and management of nursing services and patient care in SICU, whilst taking into consideration other clinical and management issues within the unit. Lead patient flow and patient safety considering clinical need and skill mix. Support strategies and plans to manage this. Support the 6-monthly review of the critical care workforce (or more frequently if required) Provide clinical leadership to facilitate developments and change within the unit, demonstrating high standards of nursing care. Work collaboratively across the Trust across all professional boundaries to improve services and performance, in keeping with Trust strategies and national directives. Be responsive to innovations for both Trust and directorate service developments. Daily visibility and contact with SICU staff, patients, and families. Support all grades of staff but in particular work with the unit co-ordinators in resolving clinical and operational issues. Participate with patient and public involvement activity in the clinical area, contributing to service improvement, for example, complete patient and family stories, undertake patient and family shadows Ensure delivery of formal and informal education/teaching programmes Work with the Divisional Director of Nursing for Clinical Services to ensure that the annual plan for the Directorate and work required is carried out. Support the Critical Care Lead Nurse to ensure all investigations into complaints/litigation/adverse events are completed competently and within agreed timescales. Quality To deliver the Clinical Quality priorities Ensure that the ESCS is undertaken on an annual basis or more frequently required. Oversee the standards of cleanliness in SICU, contributing to PLACE and other external inspections as required .Participate in safeguarding activities and provide support as determined by the Safeguarding Lead Nurse Ensure that lessons are learnt from complaints and incidents and communicated to the team. Complete audits as necessary, liaise with information teams and present findings when required. Be proactive with patient safety, include a human factors approach, provide education, and advise Job description Job responsibilities Clinical Act as a resource/advisor to all staff in the delivery of nursing care, ensuring that specialised needs of patients are met. Develop methods for identifying, maintaining, and improving the quality of patient care through facilitation of best practice and clinical benchmarking. Maintain patient records in accordance with NMC, Trust and Divisional standards. Ensure effective communication with staff, patients, and their family/carers Liaise with nursing, medical and other colleagues to ensure that all aspects of the patients care is covered. Ensure effective communication with families, community nursing staff, other hospitals and local agencies to facilitate the smooth transfer and after-care of patients/clients Ensure and oversee that due regard is given to the customs, values and spiritual beliefs of patients/clients. Ensure that nursing care is based on sound, current research, encouraging and initiating nursing audit and research, assisting with the implementation of findings where appropriate. Ensure adherence to Trust and local policies, local guidelines, and current legislation in relation to Critical Care Keep Divisional Director of Nursing and Quality and Lead Nurse informed of changes in patient/staff circumstances which may affect the delivery of care Attend meetings as directed and feedback information as appropriate, ensuring robust ward/departmental communication strategies are in place. Monitoring of standards within Critical Care. Explore and undertake extended practice to optimise patient care in accordance with Trust policies. M anagerial/Leadership Take the lead for nursing in Critical Care working directly for the Lead Nurse reporting to the Divisional Director of Nursing for Clinical Services. Support patient and family engagement within the Trust, identifying and supporting change within LHCH. Develop services in conjunction with the Divisional Director of Nursing and the senior nursing team, initiating and implementing any service improvements. Participate in recruitment and selection of staff. To attend operational and professional meetings on a regular basis as required. Provide leadership when addressing improvements in care across the complete patient pathway, influencing patient centred individualised and holistic care. Assist with the implementation of the Trust Nursing Strategy within critical care unit. Act as role model, leading by example for agreed standards of nursing profession and patient and family care, be a care ambassador and challenge unacceptable behaviour. Ensure that performance and sickness management issues relating to nurses in the area of practice are dealt with promptly, sensitively, equally and without discrimination in accordance with Trust policy. Education and Development Act as an effective role model, imparting specialist knowledge to all nursing staff and other members of the multi-disciplinary team Oversee compliance with those KPIs pertinent to this role Assist staff in developing clinical/professional competence by providing learning opportunities Ensure own compliance regarding mandatory training and revalidation requirements and oversee that of the wards Attend any relevant study days/ courses specific to role development Continue to develop own skills and knowledge and contribute to development of others, maintaining accurate records of training and development Professionally responsible for the supervision and management of nursing services and patient care in SICU, whilst taking into consideration other clinical and management issues within the unit. Lead patient flow and patient safety considering clinical need and skill mix. Support strategies and plans to manage this. Support the 6-monthly review of the critical care workforce (or more frequently if required) Provide clinical leadership to facilitate developments and change within the unit, demonstrating high standards of nursing care. Work collaboratively across the Trust across all professional boundaries to improve services and performance, in keeping with Trust strategies and national directives. Be responsive to innovations for both Trust and directorate service developments. Daily visibility and contact with SICU staff, patients, and families. Support all grades of staff but in particular work with the unit co-ordinators in resolving clinical and operational issues. Participate with patient and public involvement activity in the clinical area, contributing to service improvement, for example, complete patient and family stories, undertake patient and family shadows Ensure delivery of formal and informal education/teaching programmes Work with the Divisional Director of Nursing for Clinical Services to ensure that the annual plan for the Directorate and work required is carried out. Support the Critical Care Lead Nurse to ensure all investigations into complaints/litigation/adverse events are completed competently and within agreed timescales. Quality To deliver the Clinical Quality priorities Ensure that the ESCS is undertaken on an annual basis or more frequently required. Oversee the standards of cleanliness in SICU, contributing to PLACE and other external inspections as required .Participate in safeguarding activities and provide support as determined by the Safeguarding Lead Nurse Ensure that lessons are learnt from complaints and incidents and communicated to the team. Complete audits as necessary, liaise with information teams and present findings when required. Be proactive with patient safety, include a human factors approach, provide education, and advise Person Specification Qualifications & Education Essential Current NMC registration Critical Care post Grad Qualification Mentorship qualification Evidence of further professional relevant professional /managerial qualifications studies Evidence of study at level 7 or equivalent experience Proven experience of working in a senior leadership experience Desirable Evidence of Nurse service development and improvements Full MSc in leadership and management or related topic Knowledge & Experience Essential Demonstrable experience in Cardio-thoracic and Intensive Care nursing Significant post registration experience includes managerial/leadership Evidence of change management within clinical practice On-going, professional development with documented evidence Experience in developing and implementing new policy and processes Experience in proactive risk management Experience in managing concerns and complaint. Demonstrate experience of Quality Service improvement Project management Reputation for setting and maintaining high standards of nursing care. Operational leadership People management Innovative and inspiring leadership and clinical practice Desirable Experience in developing and reviewing education and development standards. Audit or research within Clinical areas Skills & Abilities Essential Evidence of excellent clinical skills in nursing Ability to use initiative, solve problems and prioritise work. Evidence of Teaching & presentation skills Experienced in the delivery of formal and informal education programmes Evidence of actively managing and promoting planned change ensuring completion of full audit cycle Experience of clinical audit, including data collection and analysis Evidence of developing standards, guidelines, policies, and protocols Knowledge of current professional issues Possess excellent communication skills, both verbal and written Demonstrate the ability to constructively challenge current practice and seize opportunities to develop, implement and evaluate innovative practice Awareness of human factors and its impact in healthcare when reviewing patient safety Demonstrate outstanding negotiating and persuasion, advocacy, and change management skills Understanding of NHS changes as they relate to clinical practice Understanding of current educational practices relating to basis and continuing education Values & Behaviours Essential Maintains a professional approach Promotes honesty & integrity Empathetic & supportive towards colleagues Excellent, compassionate & safe Demonstrates confidence & motivation Patient and family Centred Accountability Continuous Improvement Teamwork Positive & enthusiastic Person Specification Qualifications & Education Essential Current NMC registration Critical Care post Grad Qualification Mentorship qualification Evidence of further professional relevant professional /managerial qualifications studies Evidence of study at level 7 or equivalent experience Proven experience of working in a senior leadership experience Desirable Evidence of Nurse service development and improvements Full MSc in leadership and management or related topic Knowledge & Experience Essential Demonstrable experience in Cardio-thoracic and Intensive Care nursing Significant post registration experience includes managerial/leadership Evidence of change management within clinical practice On-going, professional development with documented evidence Experience in developing and implementing new policy and processes Experience in proactive risk management Experience in managing concerns and complaint. Demonstrate experience of Quality Service improvement Project management Reputation for setting and maintaining high standards of nursing care. Operational leadership People management Innovative and inspiring leadership and clinical practice Desirable Experience in developing and reviewing education and development standards. Audit or research within Clinical areas Skills & Abilities Essential Evidence of excellent clinical skills in nursing Ability to use initiative, solve problems and prioritise work. Evidence of Teaching & presentation skills Experienced in the delivery of formal and informal education programmes Evidence of actively managing and promoting planned change ensuring completion of full audit cycle Experience of clinical audit, including data collection and analysis Evidence of developing standards, guidelines, policies, and protocols Knowledge of current professional issues Possess excellent communication skills, both verbal and written Demonstrate the ability to constructively challenge current practice and seize opportunities to develop, implement and evaluate innovative practice Awareness of human factors and its impact in healthcare when reviewing patient safety Demonstrate outstanding negotiating and persuasion, advocacy, and change management skills Understanding of NHS changes as they relate to clinical practice Understanding of current educational practices relating to basis and continuing education Values & Behaviours Essential Maintains a professional approach Promotes honesty & integrity Empathetic & supportive towards colleagues Excellent, compassionate & safe Demonstrates confidence & motivation Patient and family Centred Accountability Continuous Improvement Teamwork Positive & enthusiastic Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Liverpool Heart and Chest Hospital Address Liverpool Heart and Chest Hospital Thomas Drive Liverpool L14 3PE Employer's website https://www.lhch.nhs.uk/ (Opens in a new tab)