Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidate will play a crucial role in providing exceptional service to our guests, ensuring a welcoming and enjoyable dining experience. This position requires a passion for hospitality and a commitment to maintaining high standards of food safety and customer service.
Duties
* Greet and seat guests promptly upon arrival, ensuring a warm welcome.
* Take orders accurately and efficiently, providing recommendations as needed.
* Serve food and beverages in a timely manner, adhering to presentation standards.
* Assist with food preparation and catering tasks as required.
* Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
* Ensure compliance with food safety regulations and hygiene standards at all times.
* Handle customer inquiries and complaints professionally, striving for resolution to enhance guest satisfaction.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
* Support bartending duties when necessary.
Skills
* Previous experience in a restaurant or hospitality environment is preferred.
* Knowledge of food preparation techniques and catering services is advantageous.
* Strong communication skills with the ability to engage positively with customers.
* Ability to work efficiently under pressure in a fast-paced setting.
* A team player who can collaborate effectively with colleagues across various departments.
Join us in delivering outstanding service that leaves a lasting impression on our guests!
Job Types: Full-time, Permanent
Pay: From £11.44 per hour
Expected hours: No less than 20 per week
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Physical Setting:
* Bar
* Hotel
* Restaurant
Shift:
* Day shift
Work days:
* Monday to Friday
* Weekend availability
Experience:
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
* Bartending: 1 year (preferred)
Work Location: In person
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