NLB Solutions are working with a local business that is looking to add to the credit specialist team. As a new member of the team, you will need to have a solid understanding of all credit processes, relationship building, collections, and excellent knowledge of analysis and credit vetting. The role will report to the Credit Manager and allow the business to remain robust within a very competitive market.
The business offers a great package and environment, with excellent managers to help develop individuals to achieve their best. This role will offer the right individual the chance to add value to a team, business, and their career.
Duties:
1. Manage customer accounts to proactively manage outstanding debt, payment terms, dispute resolution, and minimization of bad debt.
2. Attend customer meetings to build relationships to ensure that payments are made in a timely manner and within the terms agreed.
3. Manage credit insurances, limits, and actively manage credit issues that may be on the horizon.
4. Ensure payments are made in full and on time, paying particular attention to aged debt, resolving queries and disputes.
5. Negotiate payment plans and maintain relationships.
6. Timely analysis and reporting on customer positions.
7. Monitor Key Customer performance - escalate all developments or problems and start procedures to control debt management.
8. Ensure compliance with company policies and procedures.
Person Specification:
1. Excellent communication skills and proven ability to build relationships.
2. Strong credit control experience.
3. Excellent IT skills including strong Excel skills.
4. Excellent analysis experience.
Job Info
Job Title: Senior Credit Controller
Company: CV-Library
Location: Watford, Hertfordshire
Posted: [Insert Date]
Closes: Jan 18th 2025
Sector: [Insert Sector]
Contract: Permanent
Hours: Full Time
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