The Recruitment Co are advertising on behalf of our client for a Sales Support Administrator to join a busy and expanding team; you will be part of an Independent Estate agency that deals with the process of buying and selling properties.
What you can expect in this role:
1. Consistently achieve targets and goals set for the production and completion of summary packs and other services requested by clients.
2. Confidently deal with clients customers when arranging estate agent and other property professionals’ visits.
3. Recommend solutions to problems and communicate these in a timely and professional manner.
4. Ensure I.T systems are maintained with accurate detailed information, documents stored & maintained correctly and all communications are recorded in a clear & concise manner to give a good audit trail.
5. Ensuring at all times that we adhere to and meet the service standards and service levels that our clients expect on a client specific basis.
6. Liaise with external parties and suppliers to provide third party services including RICS valuations, contractor and other reports as required.
What we need from you:
7. Able to manage own workload but as part of a team and complete required actions through the effective use of our bespoke operating platform SAMS.
8. Able to communicate professionally and effectively with all parties (internal and external) to ensure that we are portrayed in the best possible light.
9. Studying and reviewing all company policies to ensure your knowledge remains current and you have completed tests within time frames set.
10. Contributing to the 1-1 appraisal process and providing supporting evidence.
11. Participating in ad-hoc projects as and when required by your colleagues and management team.
12. Prioritising work, chasing agents and other stakeholders to ensure all reports, paperwork and other actions are completed in line with Service Level Agreements.
What we can offer:
13. A starting salary of £22,500 + commission
14. A permanent role, with 37.5 hours per week
15. 28 Holidays, including bank holidays.
16. Company Pension
17. Free parking
If this role is something you would be interested in, feel free to click “Apply” below, or give me a call on 01484 970238.