About the roleWe’re looking for a friendly, helpful person to join the team in our Leamington Spa branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. It will suit someone who’s at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area.Benefits include:
* 25 days holiday plus Bank Holidays
* Ability to buy and sell holiday allowance
* Annual pay review
* Personal pension
* Annual Success Share scheme
* Maternity, paternity and shared parental leave
* Extensive wellbeing support
* ‘My Lifestyle’ retail discounts
* Service recognition
About youYou’ll be a people person! You’ll have experience of interacting with customers and providing great service, maybe from a retail or call centre background. This isn’t essential as you’ll receive full training on our systems and services.It's more important that you can engage with a diverse range of people, find out how to help them best and give them a great experience with us.Cash handling experienc...