We are excited to recruit on behalf of our client, a well-established, family-run business with over 20 years in the leisure industry. We're looking for an experienced Aftersales Administrator to join their growing team. This is a fantastic opportunity to be part of a welcoming and customer-focused company that truly values expertise, dedication, and teamwork. The Role As an Aftersales Administrator, you will play a key role in ensuring customers receive excellent service for their vehicles. You will handle aftersales enquiries, manage bookings, process warranty claims, and work closely with internal teams to provide seamless support. Key Responsibilities Acting as the first point of contact for aftersales enquiries Managing the workshop diary and booking in vehicles Processing warranty claims and liaising with manufacturers Preparing estimates, creating invoices, and updating records Working closely with workshop technicians, sales, and parts teams What We Are Looking For Previous experience in an aftersales or customer service role is essential Strong IT skills, including proficiency in Excel Excellent communication and organisational skills Ability to multitask and prioritise workload effectively High attention to detail and a proactive approach What’s on Offer A friendly and supportive working environment in a growing business Competitive salary based on experience Company-branded workwear provided On-site parking and company pension scheme Working Hours 40 hours per week Flexibility required to cover Saturday mornings on a rota basis (time off in lieu available) If you have the skills and experience for this role and want to be part of a fantastic team, we would love to hear from you