We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
About the Role:
For a fixe period of 12 months, we are seeking a highly motivated and experienced IT Programme Manager to lead and deliver a portfolio of complex and critical enterprise IT programmes, spanning multiple international geos (role based in UK). This role will be instrumental in driving the successful delivery of key business objectives through the effective planning, execution, and management of multiple, inter-related projects across the IT landscape, encompassing Applications, Servers, Networks, Service Desk, and Cyber Security.
Key Responsibilities:
* Develop and maintain comprehensive programme plans, including scope definition, resource allocation, budget management, risk assessments, and communication plans.
* Lead and motivate cross-functional project teams, ensuring effective collaboration and communication across all stakeholders (business, IT, vendors). Team resource will include technical specialists, business analysts, solution architects and other skills found within the enterprise IT domain.
* Manage the programme portfolio, to ensure all projects are delivered to time, cost, quality.
* Leadership and accountability for junior and senior project managers, across all stages of their projects, from initiation and planning to execution, monitoring, control, and closure.
* Proactively identify and mitigate project risks and issues, ensuring timely resolution and escalation as required.
* Track project progress, monitor key performance indicators (KPIs), and report on programme status to senior management.
* Ensure adherence to project methodologies, best practices, and quality standards.
* Drive continuous improvement within the programme management function, identifying and implementing process enhancements.
Requirements
* Excellent communication, interpersonal and stakeholder management skills (including junior and senior levels, internal and external). Will need traverse stakeholders across breadth and depth of the business, as well as different continents.
* Excellent experience with Prince2, MSP / APM and other relevant project management frameworks, tools and techniques.
* Good understanding of ITIL, Agile
* Experience working within a large, global enterprise IT organisation (10,000+ employees)
* Proven ability to work effectively under pressure and to tight deadlines.
* Strong analytical and problem-solving skills.
* Proven experience as an IT Programme Manager with a successful track record of delivering complex and challenging IT projects.
* Deep understanding of IT infrastructure and operations, including Applications, Servers, Networks, Service Desk, and Cyber Security.
* Experience leading and managing multiple, inter-related projects simultaneously.
* Strong control over time, cost, quality metrics (budgeting and time recording).
* Proven track record for business benefit realisation / value-creation
* Strong project management methodologies and tools (e.g., Jira, Microsoft Project).
* Excellent written and verbal communication and presentation skills.
* Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
* Relevant industry certifications (e.g., PMP, Prince2, Agile) preferred.
Our Culture
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees