Job summary
Are you looking for a rewarding career and do you want to be part of a friendly team?
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?
If you have said 'Yes' to each of the above, then we might just have the role for you...
We are looking for an experienced receptionist/administrator for Bury North Community Team based in Newmarket. The role is a temporary position. We are looking for someone to work:
30 hours per week to cover Monday to Friday
Main duties of the job
You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged to develop your skills and knowledge.
Previous administration experience is essential. Full training will be given for the specific role and our systems.
About us
Benefits:
Benefits included with this role are:
1. NHS pension
2. a comprehensive in house & external training programmes
3. career progression
4. starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
5. staff physio service
6. NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Whilst this role is primarily supporting reception/telephone calls the following task may be required.
Minuting of meetings on a regular basis, supporting with Medic work as required, ensuring orders are placed for stationary and other required items on EP2P, and all other administrative duties as required to support service needs.
Please do contact us, if you would like to discuss the role further or have an informal visit.
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
7. NVQ 2 Customer Services/business or equivalent qualification/experience.
Desirable
8. Knowledge of Trust's electronic records NVQ Level 3 IT Training
Experience
Essential
9. Experience of working in a busy reception/office area.
10. Use of ICT applications/ packages
Desirable
11. Data entry or similar role.
Knowledge
Essential
12. Working knowledge of Microsoft packages
Desirable
13. Knowledge of Clinical and Patient Administration Systems Lorenzo, basic computer skills - Word, Excel, Access