```html Who You Are The ideal candidate will have extensive experience in social housing and local government roles, particularly in performance management and strategy development. You possess a strong understanding of housing management, statutory housing services, regulation, and current legislation. With excellent organizational skills, you are adept at managing priorities and effectively influencing stakeholders. You have experience responding to inquiries and complaints, managing relationships, and presenting reports to Council Committees. A high level of written and verbal communication skills is essential, alongside financial acumen. You are politically and tactically astute, able to interrogate and apply performance management systems to drive service improvements. Additionally, you will need to commit to a minimum of two days a week office presence. What the Job Involves As a Performance Monitoring Officer in Housing Strategy and Commissioning, your responsibilities include overseeing the commissioning of a new affordable housing investment strategy and chairing performance meetings with key councils such as ALMO Sutton Housing Partnership and Encompass. Your role involves monitoring regulatory, KPI, and financial performance for continuous improvement. You will contribute to the Council’s Housing Revenue Account Business Plan and related strategies while reporting to the Housing, Economy, and Business Committee. Your responsibilities extend to reviewing management agreements, auditing performance data, and responding to inquiries and complaints within prescribed timescales. You will ensure compliance with complaint handling codes, approve invoices, and manage budgetary provisions. Further tasks include coordinating housing statistical returns and policy reviews, liaising with housing associations, and implementing strategies to meet specific housing needs. Additionally, you are responsible for assessing legislation implications and coordinating responses to consultations. ```