The role The role Are you passionate about supporting individuals to live independently and safely in their own homes? Do you want to make a real difference in the lives of people who may not qualify for traditional NHS or social care services? If so, we'd love to hear from you As a Support Worker at Revival's Low Level Support Service, you'll play a key role in helping customers stay connected to their community, prevent health or care needs from escalating, and ensure their living environments meet their needs. If you're a dedicated, flexible, and empathetic individual with a background in social care, this could be the perfect role for you. Job requirements Help individuals maintain their independence, engage with their community, and build a strong support network. Provide clear advice and information, empowering people to make informed decisions about their current and future needs. Work proactively to prevent or delay health or care needs from worsening. Reduce the risk of people needing to go to hospital or residential care by connecting them with essential local services. Assist individuals with housing needs, especially during a crisis or significant life change. Offer continued support to those who have already been helped by the Home Not Hospital service, when necessary. Keep accurate records of interactions to monitor the effectiveness of the services you provide. Be flexible in balancing both the needs of the service and the customers you work with. Collaborate with staff to ensure the service remains effective and continues to meet community needs. Promote the service through local directories ensuring that those in need can easily access it. What we're looking for: Experience in the Social Care sector. Excellent communication skills, with the ability to connect with people. A strong understanding of what great customer service is and how to deliver it consistently. A commitment to meeting contractual requirements for commissioned services. Ability to work well under pressure and manage multiple tasks and demands efficiently. Proactive in generating new ideas and putting them into action. Confidence in providing regular updates and reporting to both the line manager and service manager. Help us deliver expert support services to bring life back into people's homes. Apply now We'll be interviewing as we go so might close the application process early if we find the right person. Support Care Community PartTime Opportunity GreatBenefits JobsThatGiveBack Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Revival is the local home improvement and support specialist, providing Stoke-on-Trent, Staffordshire and surrounding areas trusted home repairs, improvements, adaptations, expert advice, and a range of friendly wellbeing support to ensure everyone is happy in a home they love. Watch our video below to find out how our small actions can have a big impact to the lives of our customers. Why choose us? No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.