Job summary Welcome The Shropshire, Telford and Wrekin Talking Therapies for anxiety and depression service is a busy caring team consisting of Administration staff, PWPs, CBT Practitioners, and Counsellors. We serve the people of Shropshire, Telford and Wrekin which has exciting, diverse and growing modern towns surrounded by the stunning Shropshire countryside. As a Team Administrator you will support the clinical staff by taking referrals, registering service users on our clinical system, booking appointments, and sending letters. We are currently recruiting for 2 x Band 3 Team Administrators to be based in Shrewsbury atSevern Fields Health Village, Sundorne Road, Shrewsbury, SY1 4RQ There is a possibility of some home working. Main duties of the job To be the first point of telephone contact for the team, identifying urgent calls and passing on messages / dealing with enquiries in an appropriate manner. To organise own workload using independent judgement to prioritise required tasks and duties. To support the administration team in organising the administrative function of the team. To provide confidential administration support to the team. To arrange meetings/appointments/clinics by co-ordinating and booking / cancelling rooms. To respond in a courteous and professional manner with clients, visitors and other agencies and their team About us By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. Please note, we may be required to close this vacancy early if we receive a high volume of applications Date posted 13 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 301-BK-25-6916193 Job locations Severn Fields Health Village Sundorne Road Shrewsbury SY1 4RQ Job description Job responsibilities For more information relating to this role, please refer to the attached job description and specification Job description Job responsibilities For more information relating to this role, please refer to the attached job description and specification Person Specification Application Essential Gramatically well written with clear answers to questions Desirable Evidence of Previous NHS experience or transferable skills related to the role Evidence of varied and challenging workload Application Essential Evidence of clear employment history and reasons for leaving Desirable Experience of handling sensitive data Person Specification Application Essential Gramatically well written with clear answers to questions Desirable Evidence of Previous NHS experience or transferable skills related to the role Evidence of varied and challenging workload Application Essential Evidence of clear employment history and reasons for leaving Desirable Experience of handling sensitive data Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Midlands Partnership NHS Foundation Trust Address Severn Fields Health Village Sundorne Road Shrewsbury SY1 4RQ Employer's website https://www.mpft.nhs.uk (Opens in a new tab)