First in Glasgow have a fantastic opportunity for an OperationsSupervisor to join our Caledonia Depot. This is a full time, permanent position.
The successful candidate will ensure the provision of a safe, punctual,reliable and cost effective delivery of services by managing the flow of drivers and vehicles out of the depot, along route and back into the depot within the operational excellence framework.
You will also be required to Identify and resolve day to day operational issues, which include schedules, allocations, vehicle performance and driver queries, while engaging with front line colleagues and provide updates and escalate key issues or concerns to the line manager.
Key accountabilities include:
1. Forward planning on-the-day service requirements through to end-of-day and future days, including covering on the day absence
2. Support driver queries in a timely manner and oversee driver reporting
3. Ensure accurate capture and recording of drivers' hours, duties and attendance in the DAS GUI system
4. Maintain accurate records for all aspects ofoperational standards and performance
5. Ensure drivers areallocated the correct vehicle and leave the depot on time
6. Deal with telephone queries andsupport the satisfactory resolution of customer queries
7. Live inp...