Description Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey. So, what’s the job? You’ll be responsible for driving the development and delivery of our digital products by collaborating with cross-functional teams and stakeholders You’ll act as the primary liaison between product management/development, UX/UI designers, business stakeholders and the SaaS Technology teams in building and managing the digital product road map and delivery of it with the Development Team You’ll provide results driven data to measure success on initiatives and provide insight to help define future developments You’ll write user stories to ensure requirements are agreed by all stakeholders and that these are communicated to the development team You’ll maintain and prioritise the product backlog, manage the product sprints and relevant product team ‘stand ups’, and attend and participate in scrums You’ll become the key point of contact on the Cover-More ecosystem for product related queries And what are we looking for? You’ll have a higher education qualification such as degree in a related field (Computer Science, Business, or Design) or equivalent practical experience You’ll have experience in the software development or technology industry You’ll possess strong knowledge of Agile methodologies and experience in managing product backlogs, user stories, and sprint planning You’ll have experience in working with SaaS digital Platforms and relationship management You’ll have previous experience with user research, usability testing, and data analysis to inform product decisions You’ll have knowledge of industry-standard tools such as JIRA, Confluence, or similar project management and collaboration tools You’ll be familiar with design thinking principles and will have the ability to work closely with UX/UI design teams to create user-centric experiences So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. We also offer some fantastic benefits including: Travel insurance Health insurance Life insurance Income protection Company subsidised pension 25 days annual leave Short term incentive plan Employee reward and recognition scheme Flexible working opportunities Competitive family and parental leave programme Employee assistance program Fitness reimbursement scheme Volunteering leave Online learning and training opportunities Professional membership Work anniversary leave Apply today and let’s go great places together LI-Hybri