I am recruiting a CARING and PASSIONATE Female Support Services Coordinator on behalf of a fantastic service in the Cwmbran, Torfaen area. I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice. This is a great opportunity to manage team members and lead the day-to-day coordination of the Refuge Service providing specialist trauma informed and person led support to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV) This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check. Salary: £24,000 Hours: 35 Hours per week (Monday to Friday) Contract: Permanent Shifts: Monday to Friday Location: Cwmbran, Torfaen Benefits of the Support Services Coordinator: Generous Annual Leave Package Totalling 35 Days (Inclusive of Bank Holidays) Pension Life Assurance Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work Flexi Working Paid Company Sick Pay & Emergency Dependent Leave As a Support Service Coordinator, you will be responsible for the following: Work closely with the Service Manager to contribute to achieve ambition and operational objectivesManage team members by demonstrating and positively role modelling the organisation's values and culture Collaborate with team members to plan and deliver high quality, specialist, trauma informed, person led support services Ensure team members place individuals supported through the service are at the centre of designing their support and have a range of ways to feedback about their experience Manage safeguarding for your service area Manage the delegated aspects of budgetary responsibility Provide support team with case management and direction Manage team preparation and attendance to Multi Agency Risk Assessment Conference (MARAC) and other similar meetings Support the Service Manager in collecting information and producing timely returns and other reports as part of funding requirements Collaborator to monitoring the team's compliance to external quality standards Oversee regular audits and compliance Work collaboratively with other Service Coordinators to ensure refuge, community and crisis referral paths are easily accessible. Empowering individuals have informed choice and design and achieve meaningful and impactful outcomes, Provide support, signpost, and refer adults and children to the internal and external services they wish to engage with Carry out any other reasonable duties as required/requested by your line manager Requirements of the Support Services Coordinator: Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification. Previous experience in a similar role Driving licence and access to own vehicle is essential Have an understanding of domestic violence and abuse, including the impact on victims and their children Understand child protection issues and how to effectively safeguard Experience in engaging with external agencies Have strong crisis management skills Excellent IT and communication skills Ability to provide practical and emotional support Ability to manage own workload Ability to work alone and as part of a team If you want to make a real difference in lives click APPLY now Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone