We are delighted that you are interested in joining our dedicated team at CSSL. We registered as a charity in 1993, and at that time provided a support group and supported 15 unpaid Carers. Today, 30 years on, we have evolved and now offer a range of services to support around 1700 unpaid Carers of all ages, from 5 to 100, throughout the South Lakes. The youngest Carer we support has just turned 5, and the oldest is currently 98. We are proud of the many achievements we have made since registering as a charity in 1993, and due to the dedication and hard work of our Trustees, staff, local supporters and many Volunteers. Our continued success depends on the contribution and expertise of every individual we employ and work with. We welcome and thank you for your application.
What we can offer you…
* Company pension
* 25 days holiday (pro rata)
* Birthday day off
* Telephone and Laptop provided
* Workplace Health & Wellbeing programme
* Westfield Health (quality health cover)
* Opportunities for PDP and progression
* Regular Lunch & Learns and staff social club
* Supportive work family
JOB DESCRIPTION
POST: Administration Assessment Practitioner
REPORTS TO: Adult Carer Team Lead
SALARY: £23,678.00 FTE (pro rata £18,942.00)
HOURS: 28 p/w (Monday to Friday)
PLACE OF WORK: Office based in Kendal
LOCATION: South Lakeland
PURPOSE AND KEY OBJECTIVES
Meet the outcomes identified in the Westmorland and Furness Council service specification to undertake formal Carer’s Assessments, Support Plans and Contingency Plans for all unpaid Carers.
Provide information, practical advice and signposting to unpaid Carers so they feel less isolated and more supported to manage and continue in their caring role for as long as they are willing and able to.
To support the identification of carers at the point of diagnosis for cared fors within health care settings across the South lakes area.
Contribute to the development and ongoing work of CSSL.
MAIN TASKS AND RESPONSIBILITIES
1. To be a friendly and welcoming first point of contact for all identified, and unidentified unpaid Carers, as well as family, friends and professionals.
2. Provide a listening ear, by telephone or virtually, to all unpaid Carers, family, friends and professionals who contact the charity.
3. Accept self-referrals, and ones from family and friends, and professionals from various channels, and complete all database requirements for these to be allocated within the charity.
4. To work alongside GP’s and other health care professionals to support the identification and assessment of carers at the point of diagnosis for cared fors.
5. Identify unpaid Carers and undertake a formal Carer’s Assessment of their individual needs in accordance with assessment criteria defined by Westmorland and Furness Council, Adult Social Care.
6. Formulate a Support Plan tailored to meet the Carer’s needs and responsibilities, and encourage unpaid Carers to make a Contingency Plan for an emergency situation.
7. To provide advice and information to unpaid Carers, and refer and signpost internally and/or to other organisations which can provide services and further support to them, whilst empowering the Carer, and promoting their independence.
8. To work in accordance with the Cumbria Adults Safeguarding Board Protocol.
9. To develop and maintain links with statutory authorities and other agencies to raise awareness of unpaid Carers issues and their needs.
10. To carry out any other such relevant duties as are required by this post.
11. Carry out duties in accordance with legislative and regulatory requirements.
12. Carry out duties in accordance with CSSL policies and procedures, including Health and Safety, Confidentiality, Equal Opportunities and Data Protection.
13. Contribute to the overall achievement of CSSL mission and objectives.
14. Ensure the values of CSSL are upheld across the organisation.
15. Assist CSSL in Community Fundraising initiatives.
16. Promote CSSL social enterprise initiatives.
17. Participate in fundraising activities with and on behalf of CSSL.
18. Provide a supportive working environment to all staff and Volunteers.
19. Attend regular supervisions, staff and team meetings as requested.
20. Contribute to research and reports.
This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of evolution as the organisation develops, changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.
TO APPLY FOR THIS POSITION
You must complete an application form, Rehabilitation of Offenders Act 1974 (Exception) Order 1975 form and equal opportunities monitoring form available to download from the CSSL website www.carersupportsouthlakes.org.uk in Word and PDF formats. You may attach a letter but please do not send photographs. We do not accept CVs.
If you don’t have Internet access, telephone 01539 815970 and give us your name and address, quoting the job title and reference number.
In completing your application, you must tell us how you meet the essential qualification, experience, skills and qualities outlined in the Job Specification.
We will assess how you meet them through the application form and interview. We will let you know if we will include a presentation or a skills test if you are selected for interview.
DEADLINE FOR RECEIPT OF APPLICATIONS
This vacancy closes Friday 4 October 2024. Forms received after this time will not be processed. Your completed application form, Rehabilitation of Offenders Act 1974 (Exception) Order 1975 and equal opportunities monitoring form should be returned by one of the following methods:
By email:
Please email admin@carersupportsouthlakes.org.uk. There is no need to send additional copies. If successful, you will be asked to sign your electronic application form at interview. Please note that our email servers will not accept emails larger than 10MB.
By post:
Holly Cragg (Operations Manager), Carer Support South Lakes, Beezon Annexe, Beezon Road, Kendal, Cumbria LA9 6EL
ACKNOWLEDGEMENT OF RECEIPT
Email applications will be acknowledged when we receive them. Should you wish to receive an acknowledgement for a postal application, please include a self-addressed envelope with a 1st or 2nd class stamp and we will return this to you.
INTERVIEWS
Interview date to be confirmed.
Job Type: Part-time
Pay: £23,678.00 per year
Benefits:
* Company pension
Work Location: In person
Application deadline: 04/10/2024
Reference ID: ADMINISTRATION ASSESSMENT PRACTITIONER - 28 HOURS P/W SEPT 24
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