I am recruiting several CARING and PASSIONATE Refuge Support Workers on behalf of a fantastic service in the Cardiff City area.
I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.
You will be supporting women by providing them with an individually tailored support package. There is a need to work flexibly Monday to Friday and also take part in an on-call service.
This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.
* Salary: £24,800
* Hours: 35 Hours per week (Monday to Friday)
* Contract: Permanent
* Shifts: Flexible Monday to Friday
* Location: Cardiff
Benefits of the Domestic Abuse Caseworker role:
* Generous Annual Leave Package Totalling 33 Days (Inclusive of Bank Holidays)
* Pension
* Life Assurance
* Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work
* Flexi Working
* Paid Company Sick Pay & Emergency Dependent Leave
* Living Wage Employer
* Bike to work scheme, among other benefits.
As a Support Assistant, you will be responsible for the following:
* Identify and assess the risks and needs of service users using a specialist intervention toolkit.
* Prioritise cases and provide a pro-active, short to medium term crisis intervention service through individual safety, support and recovery planning.
* Work with a caseload of diverse risk and need to ensure all women and children are supported through their journey.
* Advocate for service users with agencies who can help to address the domestic abuse.
* Deliver specialist support services to women and children who are accessing accommodation services.
* Support women and children to undertake and engage in initial and ongoing needs assessments, risk assessments, safety plans and support plans.
* Support, signpost and refer women and children to the services they wish to engage with, such as social services, the police, health, legal, DWP, housing, and educational services.
* Manage a case load ensuring each client receives a trauma-informed, needs-led, risk assessed service tailored to their individual needs.
* Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation.
* Understand multi-agency partnership structures and work within a multi-agency setting to contribute interventions and help design a plan to protect victims.
* Ensure accurate and timely records are maintained in relation to all aspects of the service and case work.
* Assist in producing qualitative and quantitative data, including the creation of case studies.
* Support women and children to have a voice within the organisation and the sector.
* Support women to maintain licence agreements and help them prepare for moving on to independent living.
* Help maintain accurate and confidential case management records and contribute to monitoring information for the service.
* Comply with GDPR/data protection legislation, confidentiality and information sharing policy and procedures.
* Support colleagues and partner agencies, through awareness raising and institutional advocacy.
* Respect and value the diversity of the community in which the services work.
* Remain up-to-date and compliant with all organisational procedures, policies and professional codes of conduct.
Requirements:
* Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
* Driving licence and access to own vehicle is essential.
* Have an understanding of domestic violence and abuse, including the impact on victims.
* Understand child protection issues and how to effectively safeguard.
* Experience in engaging with external agencies.
* Have strong crisis management skills.
* Excellent IT and communication skills.
* Ability to provide practical and emotional support.
* Ability to manage own workload.
* Ability to work alone and as part of a team.
If you want to make a real difference in lives, click APPLY now!
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.
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