Job Overview
ProAmpac is a leading global flexible packaging company that offers a comprehensive product portfolio.
The Quality and Hygiene (Q&H) Technician plays a crucial role in supporting the Quality Department's functions through internal audits, third-party audit assistance, and compliance management.
Key Responsibilities
* Conduct internal auditing on quality, health, and safety systems to ensure adherence to regulatory requirements.
* Participate in third-party audits to maintain certification standards.
* Log and investigate customer complaints, arranging collections as necessary.
* Process customer returns promptly to facilitate timely complaint resolution and control non-conforming products according to industry standards.
* Respond to customer questionnaires and inquiries effectively.
* Collect required documentation and information to comply with established systems.
* Assist with monthly stock takes to ensure accurate inventory levels.
Requirements and Qualifications
· Proficiency in Microsoft Office applications.
· Ability to work independently and collaboratively as part of a team.
· Strong attention to detail and organizational skills.
· Excellent communication and interpersonal skills.
· Self-motivated individual who can work both independently and collaboratively as part of a team.
· Preferable experience with ISO 9001 and BRCGS Packaging Materials Global Standard.
· Preferable experience with internal auditing and HACCP practices.
Working Arrangements
This is a full-time, permanent role working Monday to Friday with core business hours.
Work location: On-site at Elsham, Brigg, North Lincolnshire.
ProAmpac is an equal opportunity employer.