E-commerce Assistant - Are you ready for a varied and dynamic role that combines web administration with customer interaction? We are looking for a team player to join our team as a E-commerce Assistant, in Ipswich, Suffolk. Why Suffolk Marine Safety? We are leaders in the provision of safety equipment for leisure and commercial marine markets, we prioritise safety and customer satisfaction. Join us in our dynamic and growth-oriented culture, where innovation meets teamwork, and every day offers a new challenge. Be part of a team that keeps adventurers and professionals safe on the water, while enjoying a collaborative atmosphere that values your expertise and ideas. Fantastic company benefits include: Competitive Salary: On offer is a competitive salary of £27,000 per annum Holiday: 20 days plus Bank Holidays Company Pension Onsite parking Hours: Monday to Friday 08:30am – 5:30pm About the role: As our Marketing Administrator, you will be at the heart of our operations, managing our digital presence while engaging with customers to ensure top-notch service. This permanent full-time position is perfect for someone with a keen interest in both the digital and sales areas. Key responsibilities include: Administering and managing content on the company website. Collaborating with our SEO and Google Ad words management team to enhance online visibility. Crafting compelling content and ensuring compliance with GDPR regulations. Implementing direct mail marketing and establishing a strong social media presence. Engaging directly with customers both face-to-face and via telephone to provide exceptional service during their sales journey. Assisting team members during peak times and covering for absences, ensuring seamless operations. About you: You will not just be seeking a job but searching for a career where your skills in web administration and e-commerce can shine. With a background in the retail sector, you will have experience in WordPress, Google Ad words, and SEO. A positive attitude and quick learning ability is essential, as well as the ability to work under pressure, whilst maintaining excellent interpersonal skills and methodical approach to project planning. You will be a natural collaborator, eager to contribute to our high-energy environment while embracing new challenges with enthusiasm. Interested in joining us and being a pivotal player in a team that values innovation, safety, and customer satisfaction? Your journey to a rewarding career starts here—apply now by forwarding your CV to embark on a path where your skills make a real difference We look forward to hearing from you. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. Additional keywords: Web Administration, E-commerce, SEO, Google Ad words, Customer Service, Retail, WordPress, Digital Marketing This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application