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Job Description
Role overview
Recent years have seen the proliferation of Real World Evidence (RWE), both in availability and importance. As early pioneers in this space, Ipsos has conducted over 100 global RWE studies enrolling 250,000+ participants over the past 3 years. We are market leaders in Direct-to-responder studies, enabling us to ensure our research captures and amplifies the patients voice to deliver meaningful and impactful evidence. At Ipsos, we believe patient centricity is essential, and that patients deserve to have their voices heard.
Building on several years of growth, Ipsos has ambitious targets for the future - and this role will play a key part in helping us meet them. As an Associate Director, you will lead the team in the overall execution and delivery of a wide range of projects, both continuous and ad hoc, across a variety of clients and sectors.
What will I be doing?
These are the types of things you can expect to be doing during your day-to-day, although as Ipsos is a dynamic organisation, this may vary as different opportunities arise:
* Taking a lead in account management with a focus on developing existing client relationships and getting involved in growing the business.
* Take active leadership for revenue generation and driving commercial success.
* Working closely with clients to ensure you fully understand their business, motivations, and the impact of your work.
* Along with a Director, youll lead sizeable project teams here in the UK.
* You will leverage your understanding of client evidence needs and experience of study design, approval, and execution of RWE-NIS study methodologies to accelerate the development and commercialisation of Ipsos RWE-NIS offer (primary data collection and secondary database studies).
* You will be comfortable providing expert direction and working with a close-knit multi-disciplinary team that includes the Global Senior Vice President of RWE, Global RWE Commercial Development Director, Global Compliance Director, Chief Technology Officer, Chief Research Officer, Data Science & Analytics, and Marketing to develop, package and promote Ipsos RWE-RWE offer.
Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.
What do I need to bring with me?
Background:
* Experience in Real World Data or Non-Interventional studies as well as the operations side of RWE. A Consulting background will also suit this role.
* A background in Epidemiology, public health or other related bachelor degree is also required. A Masters or PhD would be desirable.
* Proven experience of meeting client needs and managing client relationships.
* Experience of managing, developing and motivating individuals and teams.
* You have a strong understanding of different research methodologies and a passion for delivering insightful results.
* You have contributed directly to revenue generation, e.g. by writing proposals and winning new business and/or developing client accounts.
* You have experience with AI-Based Research Tools: Practical experience using AI-powered tools for research tasks, including data analysis platforms and automation tools.
Skills:
* Solid research skills including questionnaire (eCRF) & study design, project processes, sampling, and basic analytical techniques.
* Commercial outlook, understanding client business and modeling our Client First behaviours.
* You have strong numeracy skills and attention to detail. Excellent time management skills and are able to work across multiple projects or tasks.
* Financial awareness: experience of proactively managing finances on projects and/or have had a core role in ensuring projects profitability.
* You are proficient in data analysis software (SPSS, R) and Microsoft Office Suite.
* Strong understanding of AI tools and technologies and how they can be applied to market research and consumer insights.
Behaviours:
* You are passionate about delivering excellent client service and building strong relationships.
* You are commercially minded and able to identify and drive opportunities for revenue generation.
* You have a proactive and solutions-oriented approach.
* Analytical thinking.
* Resilience, flexibility, and agility.
* Leadership and social influence.
* Creative thinking.
* Motivation and self-awareness.
* Empathy and active listening.
* Curiosity and lifelong learning.
* Talent management.
* Service orientation and customer service.
Additionally, please refer to Our Values for further information regarding the behavioural values that you will embody.
What is in it for me?
Ipsos UK offers an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this, we have a fantastic Learning & Development offer delivered through a mix of face-to-face, online, or on-demand; you can read more by clicking here.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
About Us
Ipsos is one of the worlds largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And were proud to share weve received our Great Place to Work Certification in 2022 & 2023!
About the Team
The Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy to launch of a new product, to product optimization. In addition to custom research, the healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology and more.
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