Our client is seeking an IT Systems Administrator.
Location: Dartford
Hours: 37.5 pw - between 8am and 5pm e.g. 8am to 4pm / 9am to 5pm – rotating weeks - no hybrid working
Benefits: 3% non contractual bonus, 25 days leave, free parking, pension, health care and much more.
IT Systems Administrator Position Requirements:
* Strong familiarity with Copilot for MS 365
* Strong understanding of Desktop/Laptop hardware
* Strong understanding of Windows Desktop Operating Systems
* Understanding of Microsoft Office Suite and Office 365
* Basic understanding of Networking Technologies
* Strong oral and written communication skills
* Strong technical acumen to quickly ascertain new technologies and techniques
* Ability to communicate effectively with internal and external customers and vendors
* Ability to be in the office out of standard hours if required
* Ability to travel to remote offices if required
* Must be flexible to work over the 7.5 hour days when required
Desirable Skills: Experience of working in a global business, understanding of Windows Server Operating Systems, and Service NOW ITSM system.
IT Systems Administrator Primary Position Responsibilities:
* Provides overall support for IT related issues during normal business hours (8am to 4pm, 9am to 5pm)
* Installation and maintenance of personal computers, printers, and mobile devices support including iPhone
* General understanding of the configuration and management of the company’s network and Windows Server infrastructure
* Assist users in making more effective use of desktop systems and mobile devices while investigating complex problem situations to diagnose underlying causes and helping users to recover or continue operation
* Maintains individual technical expertise in the rapidly changing technology
* Performs special projects as deemed necessary by the IT team
* Look for innovative ideas/areas to help the Service Desk team become more efficient
* Create and follow change control processes as required
* Update internal Knowledge Base system
IT Systems Administrator Education Requirements:
Good level of secondary education, ideally recognized industry certification(s), degree desirable.
The IT Systems Administrator role is responsible for the coordination and support for IT related issues e.g. Level 1 and Level 2 service desk calls/activities, especially in the areas of desktop/laptop computers, network infrastructure, office automation applications, and end-user assistance for all assigned applications/processes supported by the client. This position requires a high level of customer service and the ability to resolve problems in a logical, timely, and efficient manner.
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