Job Description
Join Our Compassionate Team - Mental Health Support Worker:
Are you passionate about making a real difference in the lives of those struggling with their mental health? We're looking for empathetic, dedicated individuals to join our team and provide critical support to people experiencing a mental health crisis.
About the Role: As a Mental Health Support Worker, you will offer emotional and practical support to individuals in crisis, providing a safe, welcoming, and comforting environment where they can be heard and supported on the telephone and face to face. The service offers support 7 days per week to members of the public who can self-refer to the service for help.
What You’ll Be Doing:
* Creating a Safe Haven: Offering a non-judgmental, compassionate space for individuals to talk or simply be, based on their needs.
* Providing 1:1 Support: Delivering practical and emotional assistance, helping individuals find coping strategies and explore ways to move forward.
* Resolution: Working with people to understand their situations and empowering them with tools to manage their distress.
* Guidance & Information: Sharing helpful tips and resources to aid in mental health recovery.
* Signposting & Referrals: Connecting individuals with further resources and long-term support when necessary.
Service Details:
* Service location based in Watford from 17:30-01:30
* Operates Monday to Sunday
Who We’re Looking For:
* Compassionate and empathetic individuals with experience or interest and background in mental health support.
* Strong communication skills and the ability to remain calm under pressure.
* A commitment to creating a supportive, non-judgmental environment.
* Ideally a car driver due to the hours of the role.
Why Join Us?
* The chance to make a genuine impact on people’s lives during their most vulnerable moments.
* A collaborative and supportive team environment.
* Opportunities for personal and professional growth.
If you are interested in the below, please apply today by sending a copy of your updated CV and a member of our team will be in touch.
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