We are recruiting for a Customer Success Executive with previous client focused and data insights focused experience.
This is a hybrid role split 67%/33% between delivering strategic insight and managing client relationships, with the aim to grow into the Insights role full-time over the next 1-2 years. You will translate data into clear, actionable strategies that drive impact and be a key contact for clients throughout your journey with the company.
What’s in it for you?
· Salary: £35k-£40k depending on experience
· Hours: Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer
· 25 + 8 Bank Holidays
· Potential for annual bonus based on company performance
· Fantastic progression opportunities
· Flexible and relaxed environment
Key Responsibilities:
Insights & Consulting
· Data Analysis & Storytelling – Interpret survey data, identify key themes, and present insights that enable leaders to take action.
· Executive Presentations – Deliver high-quality insights reports and strategic recommendations to senior leadership teams.
· Engagement Strategy Development – Support clients in shaping engagement strategies based on maturity models and best practices.
· Survey Design & Question Development – Support clients in crafting meaningful survey questions that align with their engagement goals.
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