Location: Hybrid working between home and our Bury St Edmunds office
At Xperience, we deliver business efficiencies through Digital Transformation.
We put our clients at the heart of everything we do, helping them create better, faster processes, build stronger customer relationships, strengthen data security, accelerate profitability, and position them for growth. That’s why we’ve got over 2,000 clients who are more efficient, more productive, and more profitable just because they work with us. And, it’s why 95% of our clients say they would recommend us. But really, it’s our people that make the difference at Xperience. They have the expertise and ambition to collaborate with our clients to guide them towards the optimum solution. Together as a team and through partnerships with world leaders in technology, we provide smart solutions that provide real digital transformation in businesses, including Cloud, ERP, CRM, Managed IT, and Cyber Security.
Job requirements
The Role
We are undergoing an exciting time in our evolution and now seek an experienced and commercially focused Contracts and Renewals Manager.
Joining the wider Shared Services Team and leading a Contracts and Renewals Team of 6, you will work closely with the Shared Services Director to build upon and develop key contract management practices and processes helping to shape and execute upon our client retention strategy. You will collaborate with colleagues across our Commercial, Finance, and Operations Teams in Lisburn, N. Ireland, Bury St. Edmunds, Great Yarmouth, London, Gloucester, and Glasgow to deliver seamless contract management processes, maximizing customer satisfaction and revenue retention.
This role will draw on your past successes and experience of leading a successful team in a Finance environment and managing client contracts whilst being responsible for creating a values-based high-performance culture in your area of responsibility.
The role presents an excellent opportunity for an experienced and ambitious Contracts and Renewals Manager to own and lead a contracts team in a fast-paced and growing organization, whilst getting involved in some exciting strategic projects that will add value for our organization. You’ll have the opportunity to make a real impact, working with a range of stakeholders at all levels, supporting the business to drive commercial value.
As we want to identify only the best talent to join our team, the ideal candidate will have the opportunity to work from home on a hybrid basis, whilst being within a commutable distance of Bury St. Edmunds. Infrequent travel to our other sites will also be required to meet the needs of the role.
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