We have an exciting opportunity for an Senior IT Consultant to join our dynamic professional services team, working both in our Head Office in Ossett and at our customer sites when delivering projects. Are you a third line engineer looking for a new challenge ? If you drive, and have a passion for IT this could be the next role for you We are looking for the following: A passion for the IT industry Minimum 2 years’ working experience in a similar role working for a UK MSP provider as part of a professional services team. Full Clean Driving Licence (some travel to customer sites, required) Able to work in dynamic, fast paced environments. Someone who wants to learn the latest technologies. Develop their skills with on hands experience and training opportunities. Brief Role Description: As an Senior Consultant you will be taking a hands-on, role covering technical architecture design and implementation of solutions for our customers across all technical aspects including but not exclusive of the following technologies and as the role is 80% customer facing so you will genuinely enjoy working with customers and have the ability and willingness to interact with others around you. Potential candidates should possess demonstrable experience and working knowledge within a customer facing consultant or support roles of the following : Microsoft Office 365 solutions : Exchange Online- Teams - Power Automate - OneDrive - SharePoint- Security and Secure Score - Defender Microsoft Azure: Azure Virtual Desktop – Storage AADDS - Virtual Networks - Virtual Servers Cloud telephony systems Microsoft Autopilot and Intune including pre-provisioning. Office 365 Mail Migrations (from on-premise and tenancy migrations etc.) Managed Endpoint Protections Managed Backup Solutions Anti-Spam Solutions Firewall – Physical and Virtual Networking Wi-Fi Solutions Microsoft server and associated programs Perform pre- sales support. Your main duties will include but are not limited to: Timely production of documentation for customer and internal use, including support documentation / technical guides. Onboarding and offboarding of clients both on-site and via remote support. Deploy and configure IT Systems, software on-premise & cloud Deploy and maintain on-premise and cloud servers Configure and maintain network products (switches, firewalls, routers) Gathering technical information to assist our Sales Account managers in creating a roadmap for the client businesses and implementation of solutions. Function as a third line point of escalation for the service desk function. The role will also form part of the Pre-Sales team providing client demonstrations, technical solutions, and proposals to assist the Sales team. Deliver these proposals to clients and prospects. Update internal systems with real-time information on location and progress of task. Support an extensive portfolio of clients through the latest technologies. To Adhere to the Group Information Security Policy and working to ISO27001 and ISO9001 standards Key Knowledge & Experience : As a minimum for the role, you should have the following: 2 years’ experience in a similar role A successful record of designing and delivering IT solutions. An in-depth knowledge of Microsoft 365 and Microsoft Azure, ideally holding MS-101, AZ-104 and AZ-303 certifications. Good knowledge of traditional on-premises infrastructure including servers, networking, and perimeter security The ability to be able to translate technical solutions so that sales and clients fully understand these to make informed decisions. Ability to multitask while prioritising workloads. Participate in customer technology workshops when required. Must have strong customer facing personality and the ability to engage a diverse customer base. Ability to understand technical drawings and technical documentation. Methodical approach to solving problems. Excellent communication with both clients and internal teams. UK driving licence as travelling to customer sites is a requirement for this role. Benefits Include: Financial An industry matching salary depending on experience & certifications. Bonus scheme for performance. Car allowance or use of company vehicle. Pension Scheme. A tailored professional and personal development plan. Receive up to 10 days training per annum, relevant to your position. Industry supplier workshops & skills updates. Referral scheme for bringing superstars to the business. Health and wellbeing Mental Health First Aiders Time Off 25 days Holidays – plus bank holidays Birthdays off as a paid holiday Welcome goodie box. Free staff parties Incentives – Competitions and prizes Staff awards Culture Team events Environment Work in an attractive office space Free Parking EV charging Team Room with Pool Table and Games consoles at Head Office Fully stocked Bar and Café at Head Office Take part in our regular events and activities outside of work. for charity or just for fun Birthdays off as a paid holiday Why choose Concorde? A career at Concorde means allowing you to shape your future. We will provide you with all the tools and support you need to be successful. This is not just the basics. We are talking about the latest in system automation technology, weekly campaigns, holidays, prizes, and team incentives. We know it is essential for you to keep moving forward with your career, and that is why you’ll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values and by us continuing to develop and promote talent from within. Concorde Technology Group is a nationwide leading IT solutions and services provider operating within all industries and servicing some of the best-known businesses in the UK. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers. If you are seeking an exciting and challenging role where you can use your skills and learn new ones whilst influencing the success of a growing business, then apply now, and one of our Internal Recruiters will contact you to discuss your experience and skill set. Further information on the Concorde technology group can be found at www.tctg.co.uk Concorde Technology Group are an equal opportunities employer and welcome applications from all sectors of the community. No Agencies Please