Job summary We are would love to discover someone who would like to have a positive impact on patients, visitors and staff to St Helier Hospital. We have a large and passionate team including Cleaning Staff and Site Service Coordinators. We are looking for an engaging and people focused Manager to lead this fantastic team alongside our Head of Site Services and Deputy Head of Site Services. The successful candidate will be supported to develop fully in the role, and will be encouraged to work alongside the Epsom hospital cleaning manager to share learning between sites and mutually supporting one another professionally. Our cleaning team are 'in house', we can't wait to work with the right person to help support our wonderful team to reach their potential whilst delivering a high quality, cost effective service. Main duties of the job This post holder will be responsible for the overall provision of the cleaning services at one of our acute hospital sitesAdjust work schedules to reflect the service changes, and compile and update work schedules on an ongoing basis.Develop staff rotas to ensure effective service delivery.Manage staff absences in line with Trust policiesEnsure the efficient and effective use of resources within budget, developing and implementing systems to monitor and control resources.Ensure quality control systems are implemented, and regularly participate in the monitoring, to ensure the provision of effective services to all usersTo be involved in problem solving and the handling of conflictsTo implement policies to meet legal, statutory, mandatory requirements concerning the management of COSHH, health and safety, control of infection and all other relevant current and future legislation affecting services within the remit of this postTo participate in the recruitment, retention of staff and to continually review the existingpractices to maintain value for money and the agreed performance.Responsible for arranging work rotas, approving annual leave, maintaining sickness and absence records and reviewing prepared payroll documentation.Motivates and communicates, creating a team from a group of people, through decisions on pay, placement, promotion, and through communications with the team on various initiatives and focus areas. About us We offer an extensive range of services, including cancer,pathology,surgery, andgynaecologyto over 490,000 people in south west London and north east Surrey. We operate two busy general hospitals,Epsom HospitalandSt Helier Hospital, andrun services from other locations, includingSutton Hospital. We are also part of two innovative intergrated care partnerships -Sutton Health and Careand Surrey Downs Health and Care. St Helier Hospital is home to theSouth West Thames Renal and Transplantation UnitandQueen Mary's Hospital for Children, while Epsom Hospital is home to theSouth West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals haveAccident and Emergency departments (A&E)andMaternity services (Obstetrics). With nearly 900,000 people coming to our hospitals for care and treatment every year, our almost 5,000 staff and 500 volunteers work around the clock to keep our busy hospitals running smoothly. Date posted 04 November 2024 Pay scheme Other Salary £19.42 an hour Hourly Salary £19.42 - not Agenda of Change Contract Permanent Working pattern Full-time, Flexible working, Compressed hours Reference number 343-NN-6669051-FM-HM Job locations Epsom & St Helier University Hospitals Wrythe Lane Carshalton SM5 1AA Job description Job responsibilities Salary £19.42 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change Job description Job responsibilities Salary £19.42 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change Person Specification Qualifications Essential GCSE English/Maths or Equivalent Desirable NVQ Level 2 or equivalent in relevant subject Experience Essential oStaff management - performance, absence / attendance, investigations, and disciplinary hearings oManagerial experience working within a Facilities Management (FM) service, or similar establishment with substantial experience managing a large team. oFinancial management experience. oPrevious experience of leadership, supporting and mentoring a large team, and team building through effective working practices, procedures and policies. Desirable oAcquiring experience through day-to-day operations and adapting to the constantly changing legislation. oManagement experience working within an NHS environment - or similar. Knowledge Essential oGood interpersonal skills and ability to relate to people effectively at all levels within the Trust oExcellent communication skills both written and verbal oWide knowledge of the department and Support Services. oAbility to provide expert advice on services managed oGood knowledge / awareness of H&S policies, procedures and practices Desirable oKnowledge of NHS policies & procedures Personal Attributes Essential Maintains a smart, professional and hygienic appearance. Positive can do attitude Good customer service skills Person Specification Qualifications Essential GCSE English/Maths or Equivalent Desirable NVQ Level 2 or equivalent in relevant subject Experience Essential oStaff management - performance, absence / attendance, investigations, and disciplinary hearings oManagerial experience working within a Facilities Management (FM) service, or similar establishment with substantial experience managing a large team. oFinancial management experience. oPrevious experience of leadership, supporting and mentoring a large team, and team building through effective working practices, procedures and policies. Desirable oAcquiring experience through day-to-day operations and adapting to the constantly changing legislation. oManagement experience working within an NHS environment - or similar. Knowledge Essential oGood interpersonal skills and ability to relate to people effectively at all levels within the Trust oExcellent communication skills both written and verbal oWide knowledge of the department and Support Services. oAbility to provide expert advice on services managed oGood knowledge / awareness of H&S policies, procedures and practices Desirable oKnowledge of NHS policies & procedures Personal Attributes Essential Maintains a smart, professional and hygienic appearance. Positive can do attitude Good customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Epsom and St Helier University Hospitals NHS Trust Address Epsom & St Helier University Hospitals Wrythe Lane Carshalton SM5 1AA Employer's website https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)