Job summary To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience and provides them with alternative strategies for de-escalation when they do reach crisis. Main duties of the job Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community, both on a one to one and group basis Co-facilitate the Safe Harbour timetable, namely activity sessions for example peer support discussion, crafts or a local walk and a drop in session Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals Keep electronic attendance and participation records Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges Risk assess clients attending in acute mental health crisis and contact relevant parties such as the Single Point of Access or the emergency services Provide a continual assessment of a persons needs regarding their mental health Follow Catalyst Support incident reporting procedure and complete incident forms Work proactively with partner agency staff to ensure continuity of care Maintain an honest, robust, person centred and caring approach to the client group Attend external and internal meetings as required and as appropriate for the role Signpost clients to internal and external methods of support and make onward referrals Communicate confidently and effectively, verbally and in writing About us Its not just about what we offer, but how we offer it. Catalyst is a non-profit organisation working with people to support their health and wellbeing. Established in Guildford for over 30 years, we provide services alongside a variety of statutory and Voluntary, Community and Social Enterprise (VCSE) colleagues in Surrey and its borders. We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach. Our values are Kindness, Integrity and Commitment. Date posted 11 December 2024 Pay scheme Other Salary £15.90 an hour Contract Fixed term Duration 12 months Working pattern Part-time Reference number B0580-24-0040 Job locations Moorcroft Centre for the Community Old School Place Woking GU22 9PB Job description Job responsibilities Working on a bank basis, covering leave and sickness. To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience provides them with alternative strategies for de-escalation when they do reach crisis. Experience of group work and working with this client group is essential. Job description Job responsibilities Working on a bank basis, covering leave and sickness. To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience provides them with alternative strategies for de-escalation when they do reach crisis. Experience of group work and working with this client group is essential. Person Specification Experience Essential Robust professional boundaries Experience working in mental health field Sound working knowledge of Safeguarding legislation Experience operating within Information Governance guidelines Experience delivering person centred interventions relating to mental health Experience of group work and co-facilitation Working knowledge of conducting dynamic risk assessments Ability to work collaboratively with partner agencies and those with lived experience Good administrative, recording and reporting skills Confidence to work on own initiative as well as part of the team. Confident with IT and database systems. Ability to critically reflect and evaluate interventions and service delivery. Respond flexibly to the demands of the post and remain calm under pressure. Person Specification Experience Essential Robust professional boundaries Experience working in mental health field Sound working knowledge of Safeguarding legislation Experience operating within Information Governance guidelines Experience delivering person centred interventions relating to mental health Experience of group work and co-facilitation Working knowledge of conducting dynamic risk assessments Ability to work collaboratively with partner agencies and those with lived experience Good administrative, recording and reporting skills Confidence to work on own initiative as well as part of the team. Confident with IT and database systems. Ability to critically reflect and evaluate interventions and service delivery. Respond flexibly to the demands of the post and remain calm under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Catalyst Support Address Moorcroft Centre for the Community Old School Place Woking GU22 9PB Employer's website https://www.catalystsupport.org.uk/ (Opens in a new tab)