Job Advert: Technical Services Manager – Hull
Overview:
We are partnering with an established organization in Hull to find a skilled and results-driven Technical Services Manager. This is an exciting opportunity to lead a team of professionals, driving technical solutions and enhancing service delivery in a dynamic and growing environment.
Summary:
As the Technical Services Manager, you will oversee the day-to-day technical operations and support services across the business. You will manage a team of engineers and technicians, ensuring the delivery of high-quality service, troubleshooting technical issues, and providing strategic guidance to improve efficiency. This role is ideal for a strong leader with a background in technical service management, who thrives in a fast-paced, solution-oriented setting.
Key Responsibilities:
* Lead, develop, and manage a technical services team to provide effective support and solutions.
* Ensure the delivery of exceptional service to clients and internal stakeholders.
* Identify opportunities for process improvements, optimizing efficiency and service quality.
* Oversee the installation, maintenance, and troubleshooting of technical systems.
* Maintain technical documentation and ensure compliance with industry standards and best practices.
* Develop and execute strategies to improve technical performance and meet service-level agreements (SLAs).
The Candidate:
* Proven experience as a Technical Services Manager or in a senior technical role.
* Strong leadership skills with a track record of managing and developing teams.
* Excellent problem-solving abilities with a hands-on approach to resolving technical challenges.
* Expertise in managing service delivery, troubleshooting, and ensuring compliance with SLAs.
* Good communication skills, both written and verbal, and the ability to engage with stakeholders at all levels.
* Knowledge of industry-specific technologies and best practices.
* A relevant technical qualification or background is highly desirable.
Next Steps:
If you're ready to take on this rewarding challenge and make a real difference, we’d love to hear from you! Please submit your CV for immediate consideration, or get in touch directly for a confidential discussion about the role on the links below.
Join a company in Hull that values innovation and technical excellence!
About Your Recruitment Agency:
Gregory Walker is a specialist food and drink manufacturing recruitment agency. We are on a mission to provide the most efficient, transparent and enjoyable recruitment service in the industry.
Here is our most recent candidate recommendation: “Gregory Walker got in touch about a role on a Thursday and within 6 days everything was sorted, and I’d accepted the role. Easy to work with and great communication which is everything