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Main area Portering Services - Supervisor Grade NHS AfC: Band 3 Contract Permanent: 37.5 hours, days, night, weekends - rolling 5 week rota Hours Full time - 37.5 hours per week (Days, nights, weekends - rolling 5 week rota) Job ref 435-1LSC-BTH-06.25
Site Blackpool Teaching Hospitals Foundation Trust Town Blackpool Salary £24,071 - £25,674 pro rata Salary period Yearly Closing 25/03/2025 23:59
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
Hours: 37.5 hours per week worked in shifts over 7 days (nights/days/weekends)
An opportunity exists for a hard working, enthusiastic and motivated person to join the portering supervisory team. Applicants should have previous experience of supervising staff, and possess the necessary skills to be an effective supervisor. These include building an effective team, good communication skills, and ability to prioritize work, developing and motivating staff, and a basic knowledge of IT.
This is a busy acute hospital and the supervisor will be required to manage a team of porters in the delivery of cost effective and customer focused service.
Full training opportunities are provided. Flexibility is required in this busy department.
Previous experience of working in a supervisory role is desirable, although full training will be given.
Female staff are under represented within the Portering Department and applications from female candidates are therefore encouraged.
The successful applicant will be expected to attend all training courses deemed necessary for this post.
Main duties of the job
JOB SUMMARY:
To provide and maintain a flexible, dedicated, comprehensive frontline support service to the staff and patients and provide a support service to other departments of the Trust. This involves undertaking a wide range of duties including moving and handling that enable the clinical and non-clinical departments to function effectively.
The role will involve taking control of the Portering Service as a senior member at weekends and nights when the Managers are not on duty.
To manage the staff in the absence of the Portering Manager.
The post holder will work as part of a team to provide an efficient Portering service to the Trust.
To provide and to contribute to, a first class customer care service to all users of the Trust.
To transfer patients, medical equipment and associated medical sundries as delegated by line management by use of bed, chair, trolley etc.
Ensure that the expectations of service users are met through the compliance with the Portering Service Standards.
Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service Standards and induction training.
Person specification
Qualifications
* Educated to a standard of basic numeracy and literacy
Experience and Knowledge
Skills and Ability
* Able to lead and motivate a complex and busy range of both male and female staff
* Able to delegate and prioritise workload
* Ability to work as part of a team
* Have good communication skills
* Understand people, able to relate to staff, managers, patients and visitors
* Clean and Tidy appearance
* Punctuality / Good attendance record
* Motivated, Flexible, Approachable, Committed, Enthusiastic and Reliable
* Physically fit (some heavy lifting involved)
* Pleasant and courteous manner
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