Job Title: 2nd Charge Loan Advisor
Location: Watford
Salary: Up to £35,000 + Commission
Hours: Monday to Friday 9 am to 5:30 pm
Benefits:
Private Medical Healthcare through Vitality
Dental Scheme
Additional half-day annual leave on your Birthday
Annual leave purchase scheme
Pension Scheme
Perk box
Free eye tests
Christmas and Summer Social Events
Top Performers Dinner each quarter
Fresh fruit in the officeAbout the Role:
The role will focus on taking new enquiries from a variety of sources to identify their requirements and place them with the correct lender. You will underwrite new applications and package them with care, skill, and diligence to present a perfectly packaged case to a lending partner. You will consistently process pipeline business, ensuring an efficient and satisfactory outcome for the borrower. You will be required to maintain existing broker and customer relationships generating leads from these contacts. You will deal with both intermediaries and directly with clients offering expert advice on specialised property finance.
Responsibilities:
New Enquiries
Ensure all details are fully completed on CRM immediately once a new enquiry is received
Carry out fact-finding exercises with direct customers where the loan is for a regulated mortgage contract, and we will be providing advice if qualified
Complete sourcing for all new enquiries
Initial enquiries follow up with a call to broker/client
Check over terms completed by admin and send out with necessary compliance documentation to client/broker, Where the loan is regulated, a recommendation calls to be carried outSystem
Keeping notes up to date on all cases
Ensure that folders are kept tidy, both on paper and on the system
Introducer due diligence
Advising compliance of any new brokers so they can request documentsDocumentation
Review AIPs and Offers received - checking all financial details and requirements
Reviewing documents received and application packs
Reviewing valuations when received and submitted to the lenderUpdates
Check case and completion updates for correct content and send to the client/broker
Manage updates from all parties and inform those who require themOther
Keeping lender criteria spreadsheet/lender product guides/forms up to date in files
Ensuring introducers relationships are maintained and establishing new relationships
Maintaining a high level of service for all introducers & their clients
Offering the best advice to all clients for their borrowing needs
Maintaining compliant files
Answering calls and taking new enquiries from brokers adhering to the Company's SLAs
Reviewing new applications and forming a fully packaged file through liaising with both introducers and clients
Processing pipeline business
Maintaining back-office system and ensuring this is used correctly in line with Company processes
Liaising with solicitors, lenders, and brokers on completions
To ensure CPD is maintained to an appropriate levelExperience required:
Upbeat telephone manner
Understanding the source of an introduction and when certain types of business (i.e. direct regulated clients) should be passed to appropriate members of staff
Understanding which regulation applies to which type of application and ensuring the advising broker has the necessary permissions to introduce a business of this type
Lender and product knowledge
General office skill set
Ability to manage own diary, manage deadlines and meet targets set
GCSE Maths and English essential
CeMAP is required for handling regulated mortgage contracts; but is not essential if focus on unregulated products and you have 2 years minimum industry experience
Experience gained in a similar positionTrusting Stellar Select:
At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.
Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:
Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.
Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.
Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.For more information regarding the role of 2nd Charge Loan Advisor please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC