About EIT:
The Ellison Institute of Technology (EIT) Oxford’s purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity’s most challenging problems.
EIT Oxford will ensure scientific discoveries and pioneering science are turned into products for the benefit of society that can have high-impact worldwide and, over time, be commercialised to ensure long-term sustainability.
Led by a faculty of world experts, EIT Oxford seeks to solve the world’s most challenging problems across four high-risk, high-reward, high-impact humane endeavours: health and medical science; food security and sustainable agriculture; climate change and clean energy; and government innovation in an era of artificial intelligence.
EIT Oxford is investing significant resources in a new world-class research and development facility in the Oxford Science Park. Set for completion in 2027, the state-of-the-art campus includes 300,000 sq ft of research laboratories, an oncology and preventative care clinic, and educational and meeting spaces. Together, they create the perfect environment for EIT Oxford experts to take ground-breaking ideas from research to broad implementation. The new facility will further EIT’s current partnership with the University of Oxford and become the new home for Ellison Scholars.
EIT Oxford is committed to cultivating a community where excellence is achieved through collaboration, trust, innovation and tenacity. We foster an environment where everyone’s experience and expertise are valued. We are curious and resilient in our efforts to drive long-term, sustainable innovation to meet humanity’s most enduring challenges.
IT Department:
EIT Oxford is embarking on a significant scale-up phase in preparation for the opening of our dedicated Oxford campus. We anticipate doubling our employee numbers within the next 12 months, with further accelerated growth expected thereafter. To support this expansion, we are developing a world-class IT function capable of leveraging the latest technologies to deliver seamless technology enablement across the organisation.
The Role:
The End User Compute Engineer role is vital to help us deliver this mission. This position will be accountable for the design, configuration, and ongoing maintenance of the systems and policies used to deliver our end user estate.
The End User Compute Engineer will serve as the subject matter expert responsible for investigating, recommending, and implementing the latest hardware management technologies to ensure our estate of Laptops, MacBooks, iPhones, iPads and VC equipment remains fully up to date, operational, accessible, and secure.
We are seeking an experienced End User Engineer with a proven track record of centralised desktop and iOS management in medium to large organisations who is comfortable working with best-of-breed platforms. The End User Compute Engineer will work closely with the helpdesk support team to provide comprehensive solutions that minimise the amount of time taken to build/rebuild and update users devices. As one of the initial recruits into the IT function, the ability to self-start and deliver results independently is essential.
Key Responsibilities:
* Build and maintain the end-user computer service catalogue that depicts EIT Oxford’s hardware standards for end-user devices.
* Develop and implement policies and processes to automate the deployment of EIT Oxford’s end user estate.
* Utilise industry standard technologies to automate deployment and management of devices and applications including, but not limited to:
o Intune
o Jamf
o Apple Business Manager
o Zoom
* Build and configure conditional access policies to ensure the confidentiality, integrity, and security of EIT Oxford’s data, applying said policies across multiple user profiles and devices.
* Take ownership of the remote monitoring and management (RMM) toolset to enable the IT helpdesk to do their best work and to solve end user issues efficiently.
* Provide timely and accurate reporting relating to management of EIT Oxford’s entire end-user estate as part of information security and accreditation requirements.
Qualifications and Skills:
* 5+ years of direct experience building and maintaining end-user device policies utilising industry standard toolsets.
* Mobile Device Management experience, supporting a mixture of company owned and privately owned device management.
* Sector specific qualifications (e.g. MS Endpoint Administrator Associate, Jamf Protect Associate, etc.).
* Continuous Learning and Improvement: Commitment to staying updated on RMM tooling best practices and technologies.
* Proven ability to work effectively in a team and lead EUC technology initiative within a team.
* Experience in responding to needs defined by helpdesk support to continually improve the end user device experience.
* Time Management: Ability to manage workload effectively and meet deadlines.
* Bachelor’s degree in information security, Computer Science, or related, relevant years of experience.
Terms of Appointment:
* You must have the right to work permanently in the UK with a willingness to travel as necessary.
* You will live in, or within easy commuting distance of, Oxford.
* During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.
Why work for EIT:
At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact!
We offer the following salary and benefits:
* Salary: £45K - 55K + bonus & travel allowance
* Enhanced holiday pay
* Pension
* Life Assurance
* Income Protection
* Private Medical Insurance
* Hospital Cash Plan
* Therapy Services
* Perk Box
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