Join the world's leading Negotiation Consultancy: The Gap Partnership!
Who are we? We are a global negotiation consultancy specializing in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organizations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.
The role of a Solutions Content Administrator at The Gap Partnership :
You will play a crucial role in supporting our global team of consultants by maintaining, developing, and producing our expanding portfolio of digital and physical solutions. Your attention to detail, design sensibility, and ability to manage a high volume of documents and tasks will be essential in ensuring the quality and consistency of our deliverables.
Day to day, you'll:
* Oversee a wide range of tasks, aligning them with business priorities and managing them against team and company goals.
* Content Management: Maintain The Gap Partnership's library of solutions, ensuring all content is up-to-date and accurately reflects our standards.
* Quality Assurance: Ensure document control and standardization across all geographies, maintaining a zero-tolerance approach to errors.
* Stakeholder Engagement: Develop and maintain strong relationships with internal teams and external partners, including operations, DevOps, language champions, and translators.
* Technology Integration: Work confidently with multiple internal and external systems to integrate new delivery products.
* Support and Adaptation: Provide support in tailoring our solutions to meet the needs of our clients, ensuring they remain client-centric and commercially viable.
About You:
* A good understanding of design principles and document layout, with the ability to follow guidelines would be preferred
* Experience of working with content management systems, ideally Sharepoint
* Excellent written and spoken communication skills, with a basic understanding of copywriting and translation principles helpful
* Ability to multitask, prioritise well and manage conflicting priorities will be key in this role
* Excellent attention to detail will be required for this role, with confidence to challenge if mistakes are spotted
* Strong relationship-building abilities to establish credibility with a wide range of stakeholders.
* Experience in supporting delivery operations and managing complex, multi-layered digital solutions would be ideal
* Ability to navigate and resolve the complexities of our diverse solutions portfolio
* Language capabilities would be advantageous
We look forward to receiving your application! #bebrilliant
At The Gap Partnership, we are committed to fostering a workplace culture that values and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce enriches our organization, enhances creativity and innovation, and contributes to our overall success. We are dedicated to providing equal opportunities for all individuals regardless of their race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.