Conference & Events Assistant - King Street Townhouse Hotel & Spa
Job Category: Hospitality
Division: THG Experiences
Location: UK, Manchester
Job Type: Full-time
THG is a fast-moving, global technology business that specializes in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition, and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.
We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial; it’s this DNA that has supported our incredible growth.
We’re always looking for individuals that can bring fresh and innovative thinking to THG and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day, and evolve with the world around you, THG is ready for you.
Conference & Events Assistant (Operational Role)
We are currently recruiting for an experienced Conference & Events Assistant to join us at King Street Townhouse Hotel. We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world-class standards.
Benefits include:
* Fantastic bedroom rates for yourself and F&F
* 20% off dining at the hotel
* 50% off dining at Hale Country Club & Spa, also 50% discount on monthly club membership
* Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA, and many more!
* Onsite GP (avoid the waits!)
* Onsite physiotherapist
* Annual leave entitlement rising every year with service plus your birthday off
* Meals provided when on duty
Main Duties of the Role:
* Prepare rooms for conference guests, including placement of furniture, preparation and placement of welcome package, testing AV equipment, etc.
* Set up rooms for large events (Weddings, Birthday parties, Corporate Events)
* Prepare set ups for tables and/or rooms
* Prepare equipment (tables, chairs, etc.), cutlery, crockery, and glassware for upcoming events
* Keep inventory of conference supplies
* Welcome guests in a polite and friendly manner
* Take and deliver customer orders, consistently demonstrating high levels of customer service
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Up-sell with latest departmental incentives
* Ensure compliance with brand standards
* Ensure cleanliness of work areas
* Comply with hotel security, fire regulations, and all health and safety legislation
* Comply with local licensing laws
* Assist other departments wherever necessary and maintain good working relationships
Requirements:
* Able to work under pressure
* Previous experience and knowledge of food and beverage
* Great attitude towards work & colleagues
* Desire to learn new skills
* Experience working in a diverse environment
* Self-motivated
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Apply for this job
* Required
* First Name
* Last Name
* Email
* Phone
* Resume/CV
* LinkedIn Profile
* Website
* Do you have the right to work in the UK?
* Do you have previous experience working in Conferences & Events?
* What's your current salary?
* This is a very operational role. It does NOT involve any office work, planning of events, or admin. Do you understand?
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