About the Role
Join us on a leadership journey at Securitas in Normanton! We're hiring a dynamic Deputy Branch Manager.
Bring your security management experience to lead and inspire in the Normanton area.
Enjoy a flexible Mon-Fri schedule (37.5 hrs/week), potential for out-of-hours working, and growth opportunities. In addition to a competitive salary, we offer a £5,400 annual car allowance.
Lead a dedicated team, oversee officers, and conduct detailed investigations.
Apply now and embark on a rewarding leadership journey!
Salary: £37,400 (£5,400 Inclusive car allowance)
Shift Pattern: Mon-Fri (Must be flexible)
Must have a Driving Licence & access to a vehicle
Job Opportunity
The Deputy Branch Manager Operations will be responsible for leading and motivating the team of people, officers and staff, across the branch, and in every site to deliver excellent levels of service to the client. This will be achieved by ensuring that all employees assigned to the contract are well trained and motivated to provide excellent service. The Deputy Branch Manager will also monitor and be responsible for all direct expenditure associated with delivering the service.
Responsibilities
* Allocate resources ensuring all staffing levels meet the agreed client service level. All vacancies to be recruited for given to HR Recruitment Team in a timely manner.
* Ensuring all equipment is ordered and allocated i.e., uniform, tools, PPE etc.
* Monitor and deliver Key Performance Indicator targets to create one common goal.
* Monitor and control direct costs and ensure that all expenditure is authorised including training and sickness.
* Manage operational issues and key metrics during and outside of working hours and escalate, as necessary.
* Measure employee engagement levels using survey results and NPS scores.
* Identify trends and areas for improvement and create action plans to resolve.
* Review and understand the reasons behind employee turnover for the branch and review the exit interviews.
* Carry out quarterly one to one’s with each officer to review their performance giving feedback.
* Conduct security officer welfare visits
* Ensure training is carried out so our employees
* Manage any performance improvement processes as well as any grievance or disciplinary processes.
* Actively encourage staff recognition and staff nominations for awards.
* Ensure talent management and succession planning process and meetings are completed timely
* Adhere to internal and external audit standards and undertake quality assurance checks.
* Develop a productive relationship with union representatives quarterly.
* Support other Branches and functions by sharing best practice improvements.
* Lead by example and demonstrate our cultural values of Integrity, Vigilance and Helpfulness.
Essential Skills
* Previous Management experience is essential
* Hold a current SIA License
* 5-year checkable employment history
* UK driving license with access to a vehicle
* A strong leader who can motivate and inspire their employees
* Influencing skills; able to negotiate and deal with sensitive and confidential matters
* Good communication skills
* Resilient approach to your management duties, adaptable and responsive in the face of changes in priorities, plans and schedule
* An excellent Team player who can work well with the Branch Manager to achieve common goals
* Good level of PC literacy is required, able to use MS Word, Excel, and E-Mail (Outlook) to a high standard
* Understanding of the importance of H&S and the impact on employees
* Ability to work flexibly – you may be required to work out of hours
* Delivering excellent Customer Service
DE&I
Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,
* how you join us and develop your career,
* the way we lead our teams
* fair pay and benefits.
To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.
If you want to learn more visit our website.
Benefits
Health & Wellbeing
* Company pension and advice and planning
* Life assurance scheme
* Discounted gym memberships
* Wellness advice and support, including financial, emotional and physical
* Dental and Physical Health Plans
Lifestyle Benefits
* Cycle to work scheme
* Car lease and new car purchasing schemes
* Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
* Mortgage Advise
* Payroll ISA's
* Eligibility for Costco Membership
Learning & Development
* Support with further education
* 100's of eLearning courses
* Accredited courses by C&G, ILM, IOSH and SIA
* Leadership Development programs both local and global
Giving Back
* Payroll Giving
* Working with charities such as Calderwood House, KPMB and Wooden Spoon
* Supporting local community initiatives
* Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org