Perform venepuncture on patients of all ages, ensuring safe and efficient blood collection. Ensure all blood samples are labelled, processed and stored correctly. Maintain infection control and hygiene protocols to prevent contamination. Provide reassurance and support to patients, including those who may be nervous or needle-phobic. Accurately record and update patient information on EMIS Web. Work collaboratively with GPs, nurses and administrative staff to support patient care. Assist in stock control and ensure phlebotomy supplies are well-maintained.