The Advancement Office is responsible for building long-term, impactful relationships with the University’s alumni (former students), friends and supporters. We support a network of over 150,000 University of Bath alumni across 170 countries, as well as our wider community of supporters who generously give their time, expertise and also give philanthropically to the University. The department has a strong culture of collaboration and works closely with colleagues across the University, including Professional Services and the academic community to support the strategic priorities of the University. We aim to be collaborative, ambitious, inspirational, agile and respectful as we support delivery of the University strategy, and we encourage all team members to embed these values in their day-to-day work. The team has recently undertaken significant growth and this position will play an important role in contributing to the ambitious plans for supporter engagement and philanthropy at Bath, working within a supportive, friendly and dedicated team. Find out more about the work of the Advancement Office Join the Advancement Office The role Often the first point of contact for the Advancement Office, potentially for the university, you will deal with incoming queries and requests from staff, former students (alumni) and other stakeholders. Not just answering the phone or managing a busy inbox, you’ll also find yourself managing our online community hub Bath Connection, updating our database or helping connect alumni with long lost friends. Whatever the day holds you'll need solid administration skills, a passion for process yet have the flexibility to deliver excellent customer service. You’ll possess exceptional capacity for accuracy and attention to detail, have the confidence to communicate with people at different levels and have superb IT skills. A real team player, with hybrid working on offer you’ll need to be motivated to work on your own at times. However, you’ll be part of a small (friendly) alumni engagement team, where you will be well looked after with opportunities to develop and enhance your skills. What we can offer you: a very generous employer contributory pension scheme generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements an excellent reward package that recognises the talents of our diverse workforce a wide range of personal and professional development opportunities a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan. Find out more about our benefits. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We are very proud to be an autism friendly university and are an accredited Disability Confident Leader ; committed to building disability confidence and supporting disabled staff. Find out from our staff what makes the University of Bath a great place to work. Follow us UniofBath and UniofBathJobs on Twitter for more information. Closing Date: 01 Dec 2024 Department: Management, Specialist and Administration Salary: £24,044 to £25,433