HR Product Analyst (SAP Fieldglass)
Posting Date: 6 Feb 2025
Function: Software Engineering
Unit: Digital
Location: Snowhill, Birmingham, United Kingdom
Salary: Competitive with excellent benefits
Closing Date: 21/02/2025
(This is a hybrid role with a requirement of 3 days on site in the Birmingham, Snowhill office)
The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross-functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence.
This role has the responsibility for developing cloud-native applications aligned to strategic vision. The role will work closely with other team members in a fixed capacity squad to build Apps and support cloud-native Apps.
What you’ll be doing
1. Support the implementation of technical solutions for both customers and colleagues and deliver on the resolution of inter-system issues, working within cross-functional squads to assist in creating and implementing technical solutions for a domain or cross-domain activity within a specific technology area.
2. Support the execution of technical decisions, technology choices, and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation.
3. Support the design and development of software solutions in accordance with the wider architecture and security standards.
4. Undertake technical reviews to continually update knowledge and skills in software engineering principles and practices, ensuring a base level of technical specialism proficiency to enable industry and quality standards to positively impact work and customers.
5. Support with the designs of technical specifications and development of software solutions of smaller and/or less complex initiatives in partnership with the team, contributing towards the quality of delivery.
6. Write, test, and review code, refining and rewriting as necessary under supervision and communicate to engineering professionals and colleagues involved in the project.
7. Integrate existing software products and solve routine problems to enable incompatible platforms to work together.
8. Maintain systems by monitoring and correcting software defects.
9. Support the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity.
10. Support the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams.
11. May support engineering and operational excellence initiatives, assisting with implementing metrics and processes for regular assessment and improvement.
12. Support in the implementation of ways to improve working processes within the area of software engineering responsibility.
13. As a Software Engineering Professional, you are responsible for the Design and Development of Digital’s Strategic Platforms.
14. Be a collaborative software engineer delivering features to our internal customers via our cloud product suites.
15. Support our customers to help unblock issues in the cloud when required.
16. Actively engage with the security and compliance teams to ensure what we deliver is fit for purpose.
17. Evangelize cloud-first and software engineering principles to our stakeholders.
18. Collaborate with other engineering leaders to contribute to company-wide engineering best practices and standards.
19. Interact with cross-functional teams to understand the business requirements and convert them into effective solutions.
20. Mentor junior engineers and contribute to the development of a strong engineering culture within the team.
21. Work as part of an agile team to turn complex business needs into elegant solutions.
22. Conduct design reviews to ensure solutions fit our architecture, security, scalability, and maintainability guidelines.
23. Ensure the continued implementation of a test-first approach, and implement the clean architecture principles.
The skills you'll need
1. Previous experience working on a vendor solution, preferably SAP Fieldglass implementation with involvement in design, build, configuration, implementation & hyper care.
2. Understanding of the HR/Talent Acquisition function within a global corporate organization including local HR legislation impacts on systems and processes.
3. Understanding of contingent workforce management across a global organization.
4. Experience of working end-to-end across a service delivery value chain.
5. In-depth knowledge of vendor solutions, preferably SAP Fieldglass.
6. Excellent documentation and written communication skills (workbook updates, creating support tickets, etc.).
7. Experience in requirements gathering and driving true SaaS adoption.
8. Understanding of basic XML concepts, system development, and testing.
9. Understanding of GUI; radio button, pick lists, and other configuration items.
10. Working knowledge of tools used in a run team environment e.g. ticketing tools, testing.
11. Agile methodology and Agile development.
12. Strong problem-solving and troubleshooting skills.
13. Strong relationship skills – both internal/external.
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty, and integrity.
Owning outcomes
I take the right decisions that benefit the broader organization.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organization.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organization that celebrates difference, fosters innovation, and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact on society.
* Annual On target bonus 10% (personal and company multipliers)
* BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
* Life Assurance
* Exclusive colleague discounts on our latest and greatest BT broadband packages
* 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
* My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
* Discounted EE TV including TNT Sport and the NOW Entertainment membership
* Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
* Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
* 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
* Volunteering days so you can give back to your local community
* Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse, or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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